Unidad de Posgrados FCA

URI permanente para esta comunidadhttp://repositorio.uta.edu.ec/handle/123456789/887

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  • Item type:Ítem,
    Compromiso laboral y su relación en el desempeño de los funcionarios de la Dirección General del Registro Civil Identificación y Cedulación Zona 3
    (Universidad Técnica de Ambato. Facultad de Ciencias Administrativas. Maestría en Gestión del Talento Humano., 2018)
    Naranjo Cobo, Jeanette Alexandra
    ;
    Vizuete Muñoz, Julio Mauricio
    Nowadays the institutions require that human talent be strategically managed, it is notable that the external client demands efficiency in services, so those who direct the institutions of the public sector are obliged to generate commitment from those who assume the performance of functions. Thus, the management of human talent seeks for the staff to identify the institution and their work to show efficient performance. Nowadays, not only the tangible assets of the institutions are taken into account, but it is also essential to focus on the most important asset that is human talent. This is why the present investigation has great relevance because it is focused on the labor commitment and the performance of the officials of the General Directorate of the Civil Registry Identification and Cedulation Zone 3. The research framework is structured based on a critical analysis of the problematic study in the General Directorate of the Civil Registry Identification and Cedulation Zone 3; and it includes determining factors in labor commitment and performance to generate knowledge and an alternative solution to the problem posed. The proposed objectives reveal if there is a relationship between work commitment and performance; in the same way in what level these variables are currently. Then, studies already carried out regarding the subject matter were researched and analyzed and the concepts of the two variables mentioned above were argued with a strong theoretical basis. The methodology of the research was carried out through a qualitative approach because it is a social phenomenon that involves the description of certain characteristics related to the work commitment of the public institution staff previously mentioned. For statistical procedures, a quantitative approach was applied to obtain measurable data and truthful results. This study is feasible since it was approved by the directors of this institution for which all the information and data obtained reflect the reality of the institution. The importance of this research is to contribute to the solution of problems that are directly linked to commitment and performance by designing a proposal.
  • Item type:Ítem,
    La capacitación del personal y el desempeño laboral
    (Universidad Técnica de Ambato. Facultad de Ciencias Administrativas. Maestría en Gestión del Talento Humano., 2018)
    Navarrete Villota, María José
    ;
    Chávez Yépez, Howard Fabián
    The issue of job training and its impact on the work performance of employees of Corporation Favorita C.A is novel, interesting and current, so the research on this reference was carried out. Finding training needs, which allow the development of viable alternatives to supplant these needs, constitute research purposes as well as proposals for the strengthening of work performance. For the investigative process, it was considered as a starting point, the study of the factors that affect the problem (causes and effects), as well as the antecedents that form the theoretical foundations; the diagnosis in the population and shows to know and determine indicators of work performance, which allow to develop alternatives such as the design of a comprehensive training system in the institution, to improve work performance. The research has a bibliographic and documentary source related to the two variables in order to obtain the theoretical foundation, as a basis for the beginning of the research work. The methodology used for the present investigation was a qualitative and quantitative approach, and the data analysis was performed in the Megamaxi to 100 employees that correspond to the representative sample of the total number of employees that are in the Institution. The compilation data was carried out through surveys using a standardized questionnaire as a tool, where the correlation between the two variables, the training and the work performance, could be established. Proposal is establishing processes in which different stages must be met, with emphasis on human and social development. The improvement of its resource in basic induction processes, career plan, evaluation, training and continuous training of its servers, on a par with the strategies and institutional development must be implemented, where the Institution may generate efficient and effective communication to strengthen the achievement of the objectives.
  • Item type:Ítem,
    Las actividades repetitivas en el desempeño laboral de los trabajadores del Gobierno Provincial de Tungurahua
    (Universidad Técnica de Ambato. Facultad de Ciencias Administrativas. Maestría en Gestión del Talento Humano., 2018)
    Armendáriz Larreátegui, Juan Manuel
    ;
    Hurtado Yugcha, Jaqueline del Pilar
    This work presents an investigation about the relationship between repetitive activities and work performance. This study was carried out through a field investigation to the servants of the Provincial Government of Tungurahua and based on the survey carried out to 199 of them, important results were obtained that allowed to issue conclusions and recommendations. This study aimed to analyze the effects of repetitive activities and the level of complexity of these in relation to the work performance of workers, in addition to this it was possible to identify that there was a high index of lack of institutional commitment that analyzing with the levels of Motivation and incentives were identified that also influence performance. In the institution, workers have repetitive activities within their functions, which generates a problem in view of the fact that mistakes are made due to the fact that these activities are carried out mechanically, because by performing them on a daily basis they represent something already known and that they can even do it without being aware of it. In addition to this, a solution proposal was presented which, through a model of mindfulness, mindfulness, is a methodological tool investigated by Harvard University within its school of Psychology. With this aim is to reduce the identified indices, this tool within the emotional intelligence allows to generate concentration and awareness of all the activities that are carried out through the motivation of their creativity and the management of different solution alternatives for problems that can be present in the activities of workers. This model will last four months in which a chronogram, activities and responsible for the phases of the model was established, which is aimed at working in round tables between similar charges.
  • Item type:Ítem,
    Diseño de un sistema de capacitación por competencias para mejorar el desempeño laboral.
    (Universidad Técnica de Ambato. Facultad de Ciencias Administrativas. Maestría en Gestión del Talento Humano., 2018)
    Mariño Villafuerte, Teresa Judith
    ;
    Carvajal Larenas, Ramiro Patricio
    Giving to know the present work of investigation: "System for the management of qualification by competitions to improve the labor performance in the company Bioalimentar Cía. Ltda. ", the main objective is to determine the training process for competencies and work performance of the employees of the company Bioalimentar, which is why the space is delimited to the company Bioalimentar Cía. Ltda., the problem was identified through a field investigation that serves for the collection of information, Bibliographical where the theoretical sustenance is through books, magazines, internet, to validate information, exploratory, and finally the descriptive investigation which helps to take the information and do a better research work on competencies and its approach to the different areas of work in the directive, administrative and operational part. By means of surveys made to the collaborators of the organization focused on the different areas of their work, it helped to gather important information in order to obtain conclusions and assertive recommendations to the present research work; For this reason, it is proposed to design a competency management training model aimed at the staff of Bioalimentar Cía. Ltda.
  • Item type:Ítem,
    Modelo de gestión del talento humano y el desempeño laboral de los servidores de la Universidad Técnica de Machala.
    (Universidad Técnica de Ambato. Facultad de Ciencias Administrativas. Maestría en Gestión del Talento Humano., 2018)
    Correa Anchundia, Walter Eduardo
    ;
    Mancheno Sáa, Marcelo Javier
    The research work that was conducted at the Technical University of Machala, responds to the need to contribute and improve the work performance of the employees of the Technical University of Machala through the proper talent management. The research has a bibliographic and documentary source related to the two variables in order to obtain the theoretical foundation, as a basis for the beginning of the research work. The methodology used for the present investigation was a qualitative and quantitative approach, and the data analysis was performed in the UTMACH to 273 employees that correspond to the representative sample of the total number of employees that are in the Institution. The compilation data was carried out through surveys using a standardized questionnaire as a tool, where the correlation between the two variables, the management model and the work performance, could be established. The compilation data, contingency tables, bar graph, statistical analysis (Chi - square test) were evaluated. The management model proposal is establishing processes in which different stages must be met, with emphasis on human and social development. The improvement of its resource in basic induction processes, career plan, evaluation, training and continuous training of its servers, on a par with the strategies and institutional development must be implemented, where the Institution may generate efficient and effective communication to strengthen the achievement of the objectives
  • Item type:Ítem,
    Implementación de un modelo de retención del talento humano en la empresa Plasticaucho Industrial S.A.
    (Universidad Técnica de Ambato. Facultad de Ciencias Administrativas. Maestría en Gestión del Talento Humano., 2018)
    Galarza Rubio, Iván Mauricio
    ;
    López Gómez, Andrés Francisco
    In the present work we want to explain the importance of human talent management in the company Plasticaucho Industrial and this is how to retain the strategic talent of the organization. This is a way to positively mediate its performance and meet the strategic objectives that it has. the company.. To achieve goal achievement, human talent management proposes the existence of a series of subsystems that influence the behavior and attitudes of employees, determining the outcome of employees, such as performance management, work environment, voluntary rotation, etc., and, with them, the achievement of the defined goals. In this link between the results of Plasticaucho Industrial and the Management of Human Talent, the good practices of human management established by the company is a primordial role because they allow the selection, development and retention of people with the best profile and potential to contribute to the performance of the company. However, although we recognize the strategic importance of these three subsystems; selection, development and retention, its study is so vast that it can hardly be covered in a single study; Therefore, this thesis focuses on the basis of the field of employee retention and its relationship with: the management of human talent.
  • Item type:Ítem,
    Riesgos psicosociales y desempeño laboral de los funcionarios del Hospital Básico Píllaro y su Dirección Distrital
    (Universidad Técnica de Ambato. Facultad de Ciencias Administrativas. Maestría en Gestión del Talento Humano., 2018)
    Tocto Villarreal, Blanca Trinidad
    ;
    Espín Guerrero, Víctor Rodrigo
    The accelerated changes and transformations that are currently experienced worldwide, impact directly in the workplace, hence the objective of this study was to determine the influence of psychosocial risks on the job performance of the staff of the Basic Hospital of Cantón Píllaro and your District 18D05. The main problem encountered was the inadequate management of psychosocial risks in the civil servants due to the high levels of labor demand by the higher levels; the assignment of labor obligations during non-working hours; ignorance of methodological tools in the management of psychosocial risks; the reduced support of superior and peer levels and insecurity in employment. For the study, the following psychosocial dimensions are considered: Psychological demands, control over work, compensation, social support and quality of leadership, work-family and social capital. The research has a qualitative-quantitative approach, with explanatory, descriptive, and correlational character; The data collection was done through a questionnaire structured in two parts 1) psychosocial risks and 2) performance. The cronbach's alpha was applied to measure the reliability of the instrument, to tabulate and process the data the SPSS tool that in turn allowed the factorial analysis and linear regression to verify the research hypothesis. Finally, a guide was drawn up in order to contribute to the intervention decisions of the exhibitions found.
  • Item type:Ítem,
    Evaluación del desempeño del talento humano y los procesos administrativos en Instituciones de Educación Superior
    (Universidad Técnica de Ambato. Facultad de Ciencias Administrativas. Maestría en Gestión del Talento Humano., 2018)
    Crisón Chávez, Paula Valeria
    ;
    Jiménez Silva, Walter Ramiro
    The present document represents the study of the administrative processes and its relation with the evaluation of the performance, in different departments at Universidad Técnica de Ambato, so that it would be possible to improve the working performance of the collaborators considering several aspects such as: psychological, motivational and of satisfaction. The frame of research, has great relevancy thanks to the bibliographical contributions both in the evaluation of the performance and in the administrative processes. The investigation relied on a sample of 236 collaborators to whom a questionnaire was applied, same that was validated using the method of the experts and with the statisticians' support executed in the statistical software SPSS. The analysis threw the following results: Cronbach’s alpha of 0.933, which demonstrates the reliability of the items proposed in the questionnaire. In addition, the analysis of Person’s of 0.774 suggests a moderated to high between the variables. With the information obtained it is considered necessary to propose the application of psychological, motivational and satisfaction evaluations, directed to the collaborators of Universidad Técnica de Ambato. Thus, it could lead to evaluate the performance and the possible factors that could interfere in the correct development of collaborator’s functions. This process will be carried out as complementary assessment aligned to the one conducted by the institution The application of the complementary instruments allowed to have a major knowledge on the collaborators and his their insights on their job positions. Then if there was a need for specialized help collaborators could be offered it at Departamento de Bienestar Universitario. Then, that department would be in charge of creating a program for the need identified, a follow up process and one for controlling it. In this way every dependency would work at synergy leading to an improvement on stability, satisfaction and performance of the collaborators.
  • Item type:Ítem,
    Factores determinantes del clima organizacional en el desempeño laboral en empleados del sector textil
    (Universidad Técnica de Ambato. Facultad de Ciencias Administrativas. Maestría en Gestión del Talento Humano., 2018)
    Zambonino Cayo, Paulina de las Mercedes
    ;
    Cisneros Parra, Pablo Enrique
    This work is intended to know the determinants of the organizational climate in the work performance of the textile company Pasteur; It also identifies, what are the factors that affect the climate. The research was of bibliographic-documentary type, it was also descriptive and exploratory. Once the instrument was structured, field research was applied through the survey technique to a universe of 67 employees and 5 managers, which by its small number did not require the extraction of a statistical sample, then the data were Systematized and verified through the use of the Phi coefficient or coefficient of correlation of Mathews with a 95% of significance level, 5% margin of error. Allowing to conclude that the organizational climate affects the performance of the workers, because the unsatisfactory environment presented by the organization, affect the behavior of each worker, through their individual perceptions, Conditioning the levels of motivation and work performance, which limit the effectiveness and success of the company.
  • Item type:Ítem,
    El síndrome del desgaste profesional en el desempeño laboral del personal administrativo de la Universidad Técnica de Ambato
    (Universidad Técnica de Ambato. Facultad de Ciencias Administrativas. Maestría en Gestión del Talento Humano., 2017)
    Castro Ayala, Edisson Javier
    ;
    Saltos Cruz, Juan Gabriel
    The syndrome of professional exhaustion is one of the most relevant problems at the national level, it originates due to the individual's tension, that is, the inability to confront a particular situation that causes him discomfort, such as harassment, emotional imbalance, ill-treatment, interpersonal conflicts, etc., resulting in poor work performance, which limits the normal functioning of daily activities. The study population is of 368 employees of the administrative area of the Technical University of Ambato, who were surveyed under the Burn Out test. The research objective is to measure the relationship between the Occupational Wear Syndrome and the Occupational Performance of the administrative staff of the said institution. In the methodology, exploratory research was used to know the underlying aspects of the collaborators' situation and the conclusive research to describe the characteristics of the problem, testing a particular hypothesis