Ingeniería en Sistemas, Electrónica e Industrial

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Propuesta de mejora para el proceso ELPO de la empresa Ciauto mediante herramientas de Lean Manufacturing.
(Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas Electrónica e Industrial. Carrera de Ingeniería Industrial., 2026-07-07)
Guamanquispe Rojano, Pedro David
;
Escobar Naranjo, Juan Camilo
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Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas Electrónica e Industrial. Carrera de Ingeniería Industrial.
The electrocoating process ELPO IN CIAUTO has operational limitations that can be improved using Lean Manufacturing tools; an analysis of the current situation identified non-productive times that can be mitigated by implementing machinery to transport units within the ELPO process and increase production to 35 units per day. A production line balancing simulation was done with the goal of proposing the introduction of two additional shuttle buses to the production line, which made it possible to analyses the workflow and the feasibility of producing 50 units per day. The results obtained demonstrated that implementing the improvements proposed in the document reduces waiting times and makes better use of available human and material resources. Furthermore, the simulation shows that the proposal allows for an increase in current production of 15 units, which represents a 42.86 percent increase in productivity. In conclusion, the application of Lean Manufacturing tools in automated processes presents an alternative for optimizing the performance by reducing non-productive times and improving productivity.
Sistema de gestión de la calidad ISO 9001:2015 en la empresa pública Municipal Mercado Mayorista de Ambato
(Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas Electrónica e Industrial. Carrera de Ingeniería Industrial., 2026-07-03)
Zumbana Manobanda, Kerly Fernanda
;
Tigre Ortega, Franklin Geovanny
;
Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas Electrónica e Industrial. Carrera de Ingeniería Industrial.
The objective of this research project was to design a proposal for the implementation of a Quality Management System aligned with the ISO 9001:2015 standard for the Ambato Municipal Wholesale Market Public Enterprise, with a focus on the core processes associated with the provision of institutional services. The research was conducted using a mixed-methods approach, incorporating a literature review, direct observation, and informal interviews, which made it possible to diagnose the company’s current situation and assess its level of compliance with the requirements of the standard. The analysis focused on the organization’s core processes due to their direct relationship with the allocation, control, and management of commercial spaces. As a result of the assessment, an overall compliance rate of 53% was obtained, corresponding to a moderate level of implementation. Based on these findings, a set of documented information was developed, including a quality manual, procedures, a risk and opportunity matrix, control forms, indicators, and process characterization sheets, aimed at strengthening traceability, standardization, monitoring, and the continuous improvement of EP-EMA’s core processes.
Gestión por procesos en una clínica veterinaria para la mejora del servicio al cliente
(Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas Electrónica e Industrial. Carrera de Ingeniería Industrial., 2026-07-03)
Tarapues Garcia, Stalin Javier
;
Rosero Mantilla, César Aníbal
;
Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas Electrónica e Industrial. Carrera de Ingeniería Industrial.
The Vet Cirujano Veterinary Clinic traditionally operated under an empirical management system, which led to variability in service delivery. Given this situation, this research proposes a process-based management model grounded in a procedures manual. The objective is to formally structure responsibilities, inputs, outputs, and operational controls, adapting human healthcare hospital management methodologies to the veterinary environment to guarantee consistent, high-quality service focused on customer care. The project began with gathering information using SIPOC diagrams to understand the current operational processes. Next, an ISO 9001:2015 checklist was applied to identify critical gaps and opportunities for improvement. Based on this information, process characterization sheets were developed, which served as the technical basis for creating the final procedures manual. The proposed model standardized activities and established traceability mechanisms for managing complaints and reducing operational errors. By eliminating improvisation, the client receives consistent, high-quality care regardless of external factors. In other words, the document provided the clinic with a solid database for implementing continuous improvement processes and service satisfaction standards.
Estudio Lean six sigma en los procesos de corte y confección de la empresa D'Christian – Maryuri
(Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Ingeniería Industrial, 2025)
Lascano Guzmán Isaac Josué
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Padilla Medina Angel Rodrigo
;
Morales Perrazo Luis Alberto
This study aims to develop a Lean Six Sigma approach in the cutting and sewing processes of D'CHRISTIAN – MARYURI, focusing on the production of women’s underwear, SKU 425. The DMAIC methodology is applied alongside statistical tools such as X-R and U control charts, time studies, Takt Time, Value Stream Mapping, and Six Sigma metrics. Data collection spans four months, employing contour measurement, defect counting, and the assessment of waste and transportation. Results highlight significant process capability issues, with Cp values of 0.53 for size 40 and 0.52 for size 44, indicating the system’s inability to consistently meet quality specifications. Variability stems from a lack of standardized procedures, operational fluctuations, and machinery inconsistencies. The analysis identifies improvement opportunities in waste reduction and workflow optimization. This study establishes a robust baseline for corrective actions aimed at enhancing productivity, reducing defects, and ensuring conformity to quality specifications. The findings lay the groundwork for process standardization and achieving a more efficient and competitive manufacturing environment.
Modelo lean & green para la reducción de desperdicios en la empresa Dayantex
(Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Ingeniería Industrial, 2024-02)
Perrazo Oñate Karen Mishelle
;
Tigre Ortega Franklin Geovanny
This work studies the washing and dyeing process of Stone type jeans in a company in the Pelileo sector called Dayantex, this focused on proposing practices that benefit the reduction of waste Lean & Green, the study was carried out under the quali-quantitative approach because the information gathering was through questions and interviews, and also acquired data from the process through diagrams and calculations. Also, an applied research was carried out since possible solutions are proposed, through the documentary bibliographic research was known about the subject of study, also the possible tools to control each waste were designated and finally with the field research evidence was taken, 5S audits to know the state of the company and to have an idea of the processes or activities need to improve. This was how by choosing the most demanded product through an ABC analysis, the flow of the value chain was studied with the VSM, which gave a baseline for the development of the study and define the waste and therefore the tools that could improve processes and times. With the proposal of the 5S, Poka- Yoke and Jidoka, it is sought to reduce certain unnecessary transports, which are present in all processes, in addition solutions are proposed to avoid defects in the garments, with this a VSM was designed where the cycle time of the activities was reduced, after the improvements are executed. Finally, it was concluded that through the use of Lean & Green tools, significant improvements can be made in the industries with the commitment of all collaborators
Diseño de un sistema de gestión de calidad basado en la norma ISO 9001:2015 en la fábrica de helados ‘Rey de los Andes’
(Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Ingeniería Industrial, 2025-02)
Guerra Molina Anthony Josué
;
Ureña Aguirre Jeanette del Pilar
The present research focuses on a Quality Management System (QMS) desing in accordance with ISO 9001:2015 standard for Rey de los Andes ice cream factory, a company dedicated to the production and sale of high – quality ice creams. The main objective of the project is to ensure that this organization complies with international quality standards, optimizing operations and increasing customer satisfaction. The study began with company’s strategic, operational, and support processes identification through the creation of a process map that illustrates how these processes are interrelated. Subsequently, an evaluation was carried out to determine the compliance degree of the requirements established by ISO 9001:2015 standard, using a checklist applied to chapters 4 through 10. Results have shown that the company achieved a compliance level of 47.45% with strengths in chapters related to operation and support, but areas for improvement in chapters related to performance evaluation and leadership. Finally, the required documentation for the QMS was generated, including procedures, matrices, records, formats, and instructions that meet the standard. This information is organized into a quality manual, which serves as a guide to implement, maintain, and improve the QMS. By adopting this system, the company will be able to enhance its processes, ensure the quality of its products, and strengthen its competitiveness at market.
Modelo de gestión por procesos para la empresa Vaz Clothes
(Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Ingeniería Industrial, 2024-08)
Benalcázar Ponce, Karla Monserrath
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Ortiz Guerrero, Daysi Margarita
The main focus of this document is the proposal of a process management model for VAZ CLOTHES. The lack of coordination between departments is identified as a critical issue that negatively impacts operational efficiency and customer satisfaction. The key objective is to improve this through the implementation of standardized processes that maximize resources and production times. A method was developed to address this issue using a survey methodology with employees and operators from different organizational levels. These studies indicate the urgency of improving interdepartmental coordination, optimizing production times, and improving inventory management. Additionally, the importance of clearly documenting processes to enhance operational efficiency and minimize errors is highlighted. At VAZ Clothes, the lack of adequate training and the absence of a comprehensive monitoring and evaluation system have been identified as significant barriers to continuous process improvement. Therefore, a model is suggested that aims to harmonize the efforts of all departments with the company's strategic objectives, fostering an organizational culture that prioritizes continuous improvement and proactive problem-solving.
Implementación de la metodología Lean Manufacturing para la mejora de la productividad en la industria metalmecánica
(Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Maestría en Producción y Operaciones Industriales, 2023)
Barriga Sanchez, Javier Alexander
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Ortiz Guerrero, Daysi Margarita
El presente trabajo tiene como finalidad aplicar la metodología Lean Manufacturing para la mejora de la productividad en la empresa Talleres Barriga Sánchez” TABSA”, considerando el reto a innovar procesos, métodos y ser competitivos en el mercado. Por ende, se busca brindar soluciones a los diferentes problemas que causan retraso en la entrega del producto, dando lugar a la evaluación de las actividades que no agregan valor en los procesos productivos. En el presente trabajo de investigación se estableció parámetros para el eficiente desarrollo del proyecto a través de una revisión de la literatura sobre la metodología Lean Manufacturing, se realizó un análisis de la situación actual de la empresa, identificando actividades y áreas de trabajo, además se determinó el producto que representa mayor demanda en la empresa estableciendo registros de control para la toma de tiempos de producción de cada una de las actividades, como también la verificación de actividades que no agregan valor en la producción de asientos para buses, para ello se realizó la selección de las herramientas de la metodología Lean Manufacturing, como: la metodología 5´S, que permitió mejorar las condiciones de los procesos en la empresa TABSA, así como la metodología de control visual que permitió establecer las áreas de trabajo. Todo esto condujo a la elaboración de una propuesta de mejora en la producción de asientos para buses interprovinciales. Mediante los análisis realizados y el estudio de las herramientas Lean Manufacturing se determinó la implementación metodológica adecuada para el proceso de fabricación de la empresa “TABSA”, dando como resultado un incremento en la producción de 44 unidades a 54 unidades de asientos interprovinciales en un mes, con un tiempo estándar de 130:32:03 horas, además el valor actual de la productividad es del 1.01%, mientras que el valor después de la implementación de la metodología es del 1.14% dando lugar a una variación de productividad del 12,87%, gracias a la reducción de desperdicios y movimientos innecesarios, mientras que la metodología del control visual nos permitió distinguir claramente los puestos de trabajo en cada área de producción, lo que facilitó el reconocimiento rápido de la información relevante para cada una de las actividades realizadas por los operarios, esto a su vez, incrementó la eficiencia en la planta de producción, promoviendo la disciplina y la responsabilidad entre todos los miembros de Talleres Barriga Sánchez (TABSA).
Sistema de gestión por procesos para mejorar la productividad en empresas de la industria carrocera
(Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Maestría en Producción y Operaciones Industriales, 2023)
Solis Caceres, Johanna del Cisne
;
Ortiz Guerrero, Daysi Margarita
El presente proyecto de investigación está enfocado en desarrollar un sistema de gestión por procesos con el fin de mejorar la productividad en la línea de furgones de la empresa Carrocerías Varma S.A, por medio de la recolección de información, el levantamiento de las actividades inmersas en cada proceso, el estudio de tiempos, con la elaboración de un mapa de procesos se identificó que existen actividades que no agregan valor al proceso productivo así también, las actividades y los procesos que realizan los operarios no poseen un adecuado control, ya que las mismas se realizan sin una correcta estandarización de los procedimientos, por lo que se desarrolló un manual de procedimientos para cada área, basado en el modelo de gestión por procesos. En tal virtud, se dio inicio con el diagnóstico de la empresa, para posterior realizar el levantamiento de cada uno de los procesos mediante su identificación, descripción y clasificación, mismas que fueron plasmadas en fichas técnicas para su estandarización. Además, se realizó un estudio de tiempos, el manual de procedimientos consta de instructivos y registros que permitirán a los operarios obtener una guía para realizar sus actividades. Con la ayuda de la planificación sistemática de la distribución de la planta se obtiene una distribución adecuada y se logra la reducción de los tiempos de producción en un 20% por ende un incremento en la productividad de 0,023 a 0,031.
Modelo de gestión por procesos para el área de producción de huevos de la empresa Avícola Guadalupe S.A.
(Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Ingeniería Industrial, 2023-09)
Reyes Fonseca, Wendy Nicole
;
Tigre Ortega, Franklin Geovanny
Process management is a tool widely applied by companies in all areas in order to achieve efficient and effective management aimed at understanding, analyzing and improving procedures to promote continuous improvement and increase quality. The present work focuses on the operational processes in the egg production line of the company AVICOLA GUADALUPE S.À. specifying that it has twelve processes such as the adequacy of the shed, reception of birds, feeding, vaccination, transfer of birds to the laying shed, egg collection, pre-sorting of eggs, transport, washing of dirty eggs, classification, storage and dispatch: identifying activities carried out without specific techniques and lack of documented information, on the other hand, little communication of important issues between operators which blurs the primary objective of the company. This tool ensures that activities are carried out with clear and uniform instructions, which in turn promotes quality in the final product by guaranteeing consistency in the processes carried out by the operators. Finally, as a result of the study, the detailed processes and the standard time corresponding to each one were identified. In addition to knowing the bottleneck and capturing the information to provide a clear and accurate guide.

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