Ingeniería en Sistemas, Electrónica e Industrial

URI permanente para esta comunidadhttp://repositorio.uta.edu.ec/handle/123456789/1

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2023 - 20267

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  • Miniatura
    Item type:Ítem,
    Helpdesk usando herramientas Open Source para la gestión de incidencias de soporte técnico en el Gad Municipal de Pelileo
    (Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas Electrónica e Industrial. Carrera de Tecnologías de la Información., 2026-07-01)
    Valverde Endara, Josue Israel
    ;
    Chicaiza Castillo, Dennis Vinicio
    ;
    Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas Electrónica e Industrial. Carrera de Tecnologías de la Información.
    This thesis presents the development of a web-based HelpDesk system using Open Source tools for the management of technical support incidents at the Gobierno Autónomo Descentralizado Municipal de Pelileo. The initial diagnosis, conducted through surveys, interviews, and direct observation on a census population of 75 municipal employees, identified two major bottlenecks: the lack of a formal incident registration system and the absence of control over response times and Service Level Agreements (SLA), which were managed through informal channels such as phone calls and WhatsApp messages. The proposed solution was aligned with IT service management best practices, implementing a digital Single Point of Contact (SPOC) that enables the structured registration, categorization, prioritization, and resolution of incidents. The system includes key modules such as ticket management, automatic SLA calculation, institutional knowledge base, and real-time analytical reports. The technological stack consisted of Next.js 14, Node.js with Express.js, NextAuth.js with JWT, Tailwind CSS, and Oracle Database 19c, selected according to the institution’s requirements. The development followed the Extreme Programming (XP) methodology, organized in 5 iterations with 18 user stories, achieving user acceptance testing approval.
  • Miniatura
    Item type:Ítem,
    Aplicativo web con asistente de voz para automatizar procesos de ventas e inventarios en el restaurante Shawarma La Estacion
    (2025-08)
    Granda Jimenez Erik Alexander
    ;
    Jara Moya Santiago David
    ;
    Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Software
    Digital transformation represents a key opportunity to optimize operations in traditional businesses. In this context, Shawarma La Estación restaurant faced limitations derived from a management model based on manual tasks, making inventory control, sales supervision and operational efficiency difficult. This project proposed the development of a web application to automate the sales and inventory processes. Its functionalities included sales registration, management of products with expiration dates, administration of product transformations, registration of purchases and validation of daily closings, which allowed complete traceability. As an added value, a voice assistant was incorporated to execute actions by means of spoken commands, reducing the operational burden on personnel. The RAD (Rapid Application Development) methodology was applied for the development, which allowed an agile approach through prototypes and continuous iterations. Technologically, Next.js was implemented for the frontend, NestJS for the backend, MySQL as database and Azure Speech SDK for speech recognition. The results were significant, allowing a 98,95% reduction in the average execution time with the web application and a 98,02% reduction when using the voice assistant. The inventory control process showed the greatest savings, with a 100,00% reduction. In addition, an average rating of 4,95/5 was obtained when using the voice assistant, compared to 3,0 for the manual methods. These results demonstrated the effectiveness of the system in optimizing operational management and improving staff experience.
  • Miniatura
    Item type:Ítem,
    Aplicación web progresiva para la automatización de procesos de catequesis en la parroquia Juan Montalvo
    (2025-08)
    Guevara Bayas Fernando Vinicio
    ;
    Chicaiza Castillo Dennis Vinicio
    ;
    Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Software
    Many parishes still face challenges in efficiently managing catechetical processes due to the use of manual methods, resulting in delays in information access and hindering pastoral organization. This project aimed to implement a digital system based on Progressive Web App (PWA) architecture for the Montalvo Parish in Ambato canton, with the goal of optimizing the administration and monitoring of catechesis. The research followed an applied approach and was developed using the agile methodology Extreme Programming (XP), with data gathered through semi-structured interviews and direct observation of existing processes. The system was built using modern technologies such as React and Next.js for the frontend, Node.js with Express for the backend, and Supabase with PostgreSQL as the database system. As a result, information related to catechists, students, and sacramental processes was centralized, enabling real-time access, improved attendance tracking, meeting scheduling, and automated report generation. The implementation of the system proved to be an effective solution to strengthen the parish's organizational management, streamline administrative tasks, and support informed decision-making by catechetical coordinators.
  • Miniatura
    Item type:Ítem,
    Software como servicio para optimizar la gestión de campeonatos en ligas deportivas con recursos económicos limitados
    (2025-07)
    Lescano Cisneros Jhon Alexander
    ;
    Jara Moya Santiago David
    ;
    Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Software
    The organization of soccer championships in the parish leagues of Pedro Moncayo Canton presented serious difficulties due to the use of manual processes. The organizers faced constant delays in the scheduling of matches, errors in the registration of players and lack of transparency in the results, which generated discontent among participants and affected the development of local sports. The main objective was to implement a web application under the Software as a Service model to optimize the management of soccer championships in the parish leagues of the Pedro Moncayo Canton with limited economic resources. The system sought to optimize critical processes such as registration, generation of calendars, management of sanctions and publication of results. A mixed methodology was used for the development. In the initial phase, interviews were conducted with organizers to identify specific needs, while surveys were used to validate the requirements with end users. The application was built using RAD methodology, with modern technologies such as Next.js for the interface, Supabase as a cloud database and tRPC for communication between components. The system achieved a 98.7% reduction in execution times for key tasks such as team and player registration, match scheduling, results registration and sanctions management. By implementing appropriate technological solutions, the management of amateur sports can be revolutionized. The results suggest that this model could be extended to other sports disciplines and regions with similar characteristics, thus promoting sports development.
  • Miniatura
    Item type:Ítem,
    Aplicativo web para la automatización de procesos administrativos en el Sindicato de Choferes de Baños
    (Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Software, 2025-02)
    Bonilla Granja Dennis Steven
    ;
    Jara Moya Santiago David
    Currently, the automation of administrative processes is a fundamental need to optimize management in educational institutions. This project proposes the development of a web application for the Driving School of the Sindicato de Choferes de Baños, with the main objective of improving operational efficiency through the automation of administrative processes. The system’s functionalities include student enrollment, course and subject management, grade assignment, and the generation of automated reports. For the system’s development, the RAD (Rapid Application Development) methodology was selected, which allows an agile and efficient approach through prototypes and iterative deliveries. Additionally, key technologies such as Next.js were employed for both the frontend and backend, enabling seamless integration and more efficient development. For data management, MySQL was chosen as the database management system due to its robustness and ability to handle large volumes of information. The system’s implementation had a significant impact, achieving a 99.31% reduction in the time required to generate final grade reports for students and a 74.14% improvement in course definition. Furthermore, there was a notable decrease in enrollment times, which were reduced from an average of 9 minutes to less than 1 minute, thereby optimizing the operational efficiency of the Sindicato. These results demonstrate the system’s effectiveness in improving administrative management and user satisfaction.
  • Miniatura
    Item type:Ítem,
    Implantación de una aplicación web para la gestión de información académica de estudiantes de la Unidad Educativa Fiscomisional PCEI Tungurahua
    (2025-02)
    Ojeda Carrasco José Luis
    ;
    Ibarra Torres Oscar Fernando
    ;
    Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Software
    In Ecuador, the educational sector faces significant challenges in academic and administrative management due to the reliance on manual processes and limited IT tools. These issues directly impact operational efficiency and the experience of students, teachers, and administrative staff. During the 2023-2024 period, the Unidad Educativa Fiscomisional PCEI Tungurahua experienced these difficulties, particularly in managing grades, enrollment processes, and academic reports. This project focuses on the implementation and deployment of a web system named ACADEXUS, designed to optimize academic and administrative management within the institution. This system enables the decentralization of key tasks, such as grade entry by teachers, and the automation of critical processes, including report generation and academic year promotion. The main features include user management, grade management, academic periods, and enrollment processes, as well as a scalable module that allows for future expansions. The system was developed using a layered architecture with Next.js in the frontend and PostgreSQL as the database manager. The Kanban development methodology was applied, enabling rapid and adaptive iterations to facilitate the continuous delivery of functionalities. Additionally, a thorough usability analysis was conducted using the SUS scale, achieving a score above 75, validating the system's effectiveness from the users' perspective. This project represents a significant step toward modernizing educational management in the institution, contributing to the digital transformation of the educational sector
  • Miniatura
    Item type:Ítem,
    Aplicación web progresiva (PWA) con IOT para el monitoreo de mascotas en tiempo real en la ciudad de Quito
    (Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Ingeniería en Sistemas Computacionales e Informáticos, 2023-02)
    Caisapanta Analuisa, Juan Andrés
    ;
    Aldás Flores, Clay Fernando
    Currently, stray animals have become a serious problem in the city of Quito, as there are several factors why the population of these animals is increasing. One of the main factors is the loss of pets, where their owners didn’t use or didn’t know the tools to monitor them and keep them safe. This project aims to take advantage of the technology of the Internet of Things or IoT through the low power wide area network or LPWAN Sigfox, which is available in the city of Quito, it is possible to use it for the development of a progressive web application or PWA for real-time monitoring of pets, where users can manage the facilities, medicines, professionals, location and temperature in real time of their pets. To make use of the LPWAN Sigfox, a prototype device for monitoring pets was developed using the Ufox development board manufactured by the Peruvian company Teca, which being based on the Arduino Leonardo board, gave the possibility of incorporating a GPS NEO-6M module to obtain the location and infrared sensor MLX90614 in order to obtain the temperature of the pet, also as a means of protection for these components a 3D box was designed which was printed in polylactic acid filament or PLA. The PWA was developed following the planning, design, coding, testing and deployment phases of the Extreme Programming or XP methodology using two web development tools, where the front-end or presentation layer of the PWA was built using Next.js, which is a framework of the React.js library that facilitates the development of PWAs through simple installations and configurations, the back-end or data access layer of the PWA was built with Spring Boot, which is a technology that allows the development of RESTful web services, which provide speed, security and scalability.