Gerencia de Instituciones de Salud

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Estrés laboral y estrategias de afrontamiento en las áreas productivas de laboratorio Neo Farmáco Cía. Ltda.
(Universidad Técnica de Ambato. Facultad de Ciencias Administrativas. Maestría en Gerencia de Institución de Salud., 2017) Aynaguano Aynaguano, Martha Paulina; Abril Freire, María Cristina
Work stress is defined as a manifestation of the organism to situations where there is an imbalance between the labor demand and the resources of the collaborator to face it; causing a state of physical and mental exhaustion; this situation poses a serious threat to the health and well-being of the employee. The population under study was formed by 57 employees of the Ambato production plant who during an interview show exhaustion, discouragement and pessimism. For the analysis, four principles have been taken as instruments: World Health Organization Workload Questionnaire, Burnout Test, Coping Strategies Inventory and Stress Coping Questionnaire (CAE53) The objective of the research is focused on determining the effect of Coping Strategies on the levels of Labor Stress in the productive areas of Laboratorio Neo Fármaco Cía. Ltda., Carrying out an exploratory and descriptive research, under a mixed approach that allows to show the behavior of the variables, deepening theories and criteria of the subject through the collection of documentary type information of several authors.