Modelo de Gestión por procesos con enfoque en buenas prácticas avícolas en la empresa EGGFARM.

Abstract

This research develops a process management model focused on Good Poultry Farming Practices (GPP) for EGGFARM, a company dedicated to commercial egg production in the province of Tungurahua. The study arose from the need to organize, document, and standardize production activities, as well as to evaluate the level of compliance with GPP regulations. The methodology used was based on interviews, direct observation, and document analysis, integrated under the PDCA cycle (Plan, Do, Check, Act) to identify, structure, and improve the processes involved in the production line. This approach made it possible to identify inputs, outputs, responsible parties, controls, and performance indicators for each operational and support process. The assessment of GHP compliance, using the official Agrocalidad Checklist, determined an overall compliance rate of 73.18%. By category, 94.64% compliance was achieved in infrastructure, 82% in biosafety, 90% in animal welfare, 90% in environmental management, and 60% in documentation and records, showing that the main gap is related to the absence of formally structured documents. As a result, a procedures manual was developed, along with characterization sheets, a process map, and indicators aligned with GAP requirements. This tool strengthens standardization, traceability, and operational control and prepares EGGFARM for future audits and certification processes.