Modelo de gestión por procesos para el área de producción de huevos de la empresa Avícola Guadalupe S.A.

Abstract

Process management is a tool widely applied by companies in all areas in order to achieve efficient and effective management aimed at understanding, analyzing and improving procedures to promote continuous improvement and increase quality. The present work focuses on the operational processes in the egg production line of the company AVICOLA GUADALUPE S.À. specifying that it has twelve processes such as the adequacy of the shed, reception of birds, feeding, vaccination, transfer of birds to the laying shed, egg collection, pre-sorting of eggs, transport, washing of dirty eggs, classification, storage and dispatch: identifying activities carried out without specific techniques and lack of documented information, on the other hand, little communication of important issues between operators which blurs the primary objective of the company. This tool ensures that activities are carried out with clear and uniform instructions, which in turn promotes quality in the final product by guaranteeing consistency in the processes carried out by the operators. Finally, as a result of the study, the detailed processes and the standard time corresponding to each one were identified. In addition to knowing the bottleneck and capturing the information to provide a clear and accurate guide.