Diseño de un sistema integrado de gestión de calidad, medio ambiente, seguridad y salud ocupacional en la empresa carrocerías Alme en la provincia de Tungurahua cantón Ambato

Abstract

The present technical project was developed in the company ALME located in the province of Tungurahua, canton Ambato, through a study of the current situation of the organization under the observation method, the same that was the guideline for the design of the integrated quality management system, Environment, Occupational safety and health. As a starting point, the requirements of the respective standards used as ISO 9001:2015, ISO 14500:2018 were investigated, in turn under the bibliographic research of the legislation of our country was identified in the legal framework of the respective agencies, so an internal health and hygiene regulation and a waste minimization programmed were developed. In addition, the manual of the integrated system guide was generated that will serve for the implementation of the system under the respective guidelines of the aforementioned standards, where the documented information necessary for this purpose is located and contributing to the development of the company. This project underscores the importance of customer satisfaction or stakeholders in the organization, as well as environmental care and occupational risk prevention.