Jurisprudencia y Ciencias Sociales
URI permanente para esta comunidadhttp://repositorio.uta.edu.ec/handle/123456789/892
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Item type:Ítem, Intervención del Trabajo Social en el programa Cáritas de la Diócesis de Ambato(Universidad Técnica de Ambato, Facultad de Jurisprudencia y Ciencias Sociales, Carrera de Trabajo Social, 2026-07-10) ;Jácome Santana, Jaime WladimirHaro Lara, Aída PatriciaThe objective of the research work was to analyze the effectiveness of the intervention of Social Work in the Caritas Program of the Diocese of Ambato to improve the quality of life of beneficiaries in vulnerable situations. A mixed approach was used, a descriptive, documentary and field research. A survey of 60 users of the program and an interview with six members of the Caritas team were used. The results obtained determined that the majority of users do not perceive an effective intervention with respect to specific needs. In addition, 73.3% disagree that the aid provided by Caritas has been purely focused on meeting their vital needs. At the same time, 50% of the users determine that the social promoters of the program do not have adequate information regarding the methodologies, techniques and strategies used by Social Work, which are important tools for the optimal development of activities, which is why the quality of the Intervention is limited. It is significant that the program considers integrating professionals in Social Work, who can develop in the field of action and present specific needs, in addition to providing strategies specific to the profession that allow the effectiveness of the intervention for the benefit of society.Item type:Ítem, Bienestar laboral y calidad de servicios(Universidad Técnica de Ambato, Facultad de Jurisprudencia y Ciencias Sociales, Carrera de Trabajo Social, 2026-01-20) ;Salinas Teneda, Paulina LissetteOrtiz Díaz, Marcelo IvánThe objective of this research was to determine the relationship between Workforce Well-being of the employees and the Quality of Services provided to the community in the Rural Parish Autonomous Decentralised Government (GAD) of Izamba. The study was developed under a quantitative approach with a descriptive and correlational scope, applying the analyticalsynthetic and hypothetical-deductive methods. The population included the 23 institutional employees and the beneficiaries of their services. Simple random sampling was applied in the GADPRI social project for the elderly, while the entire beneficiary population was surveyed for the remaining services, resulting in 451 surveys for the second variable. The instruments specifically designed for this study were questionnaires using a five-option Likert scale, with a scoring range from very low to very high. Validity was guaranteed through expert judgment, and reliability was verified with the Cronbach’s Alpha coefficient. The results demonstrated a significant correlation between the variables, determined by the Spearman's Rho test, with a bilateral significance level of 0,001. The scoring analysis showed that both Workforce Wellbeing and Service Quality reached a high level. However, weaknesses were identified in the well-being dimensions of: health, integration, participation and recognition, and working conditions. In response, a set of workforce well-being strategies is proposed, oriented from a holistic and community-based approach, and grounded in Social Work techniques and instruments, with the purpose of strengthening institutional management and optimising service qualityItem type:Ítem, Nivel de resiliencia en cuidadores primarios beneficiarios del bono Joaquín Gallegos Lara(Universidad Técnica de Ambato, Facultad de Jurisprudencia y Ciencias Sociales, Carrera de Trabajo Social, 2021-11) ;Córdova Freire, Raquel AdrianaBalseca Basantes, Jeanneth ElizabethThe objective of the study is to determine the level of resilience in the primary caregivers benefiting from the Joaquín Gallegos Lara Bono from Cantón Ambato, working with a sample of 268 primary caregivers spread over 21 groups located in different parts of the city. The methodology used was quantitative through the application of a validated survey, in order to measure the degree of resilience, this tool allowed to collect various information such as: primary caregivers, level of resilience, personal skills of caregivers, vulnerable groups and their environment. In the results achieved, The people who appear as caregivers of the beneficiaries of the voucher are from the same family environment and despite the fact that they tend to go through difficult circumstances they fight every day to offer a better lifestyle to the dependent person, likewise, in the surveys it is evidenced that The caregivers have a normal level of resilience, allowing them to assimilate the adverse situations they are going through, it is also reflected that the academic level is basic, allowing them to acquire new knowledge about the role they have to play. The personal competencies that prevail in caregivers are: self-motivation, self-control and empathy, in this way it is pointed out that caregivers feel the level of commitment not only with the institution but also with the dependent person.
