Jurisprudencia y Ciencias Sociales

URI permanente para esta comunidadhttp://repositorio.uta.edu.ec/handle/123456789/892

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2012 - 201912020 - 20263

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Tipo de acceso: Acceso abiertoTema: search.filters.subject.COMUNICACIÓN INTERPERSONAL

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Mostrando 1 - 4 de 4
  • Miniatura
    Item type:Ítem,
    La comunicación interpersonal médico-paciente en el sistema hospitalario público
    (Universidad Técnica de Ambato, Facultad de Jurisprudencia y Ciencias Sociales, Carrera de Comunicación, 2026-01-21)
    Regalado Vimos, Evelyn Monserrath
    ;
    Naranjo Gamboa, Byron Orlando
    Interpersonal communication between doctors and patients is a fundamental element in ensuring humanised care through verbal, non-verbal and paralinguistic language centred on the individual. The importance of the study lies in understanding the social and ethical impact of promoting more effective and respectful relationships in order to optimise the communication training of healthcare professionals. The overall objective of the research is to study the strengths, weaknesses and communication strategies in the public health system, and then to analyse, identify and propose appropriate tools to strengthen this area. The methodology used is qualitative and quantitative, and the research is descriptive and field-based. The techniques applied are Likert scale surveys of 123 residents of the Anchilivi neighbourhood – Salcedo neighbourhood to ascertain the external perspective of users, and 14-question interviews with doctors at the Type A Public Health Centre to identify the techniques used in medical interventions in accordance with the subject under study. The main findings indicate that there are difficulties in verbal and non-verbal language due to a lack of clarity in the message, as well as a lack of eye contact between the doctor and the patient. Although healthcare professionals do use tools to mitigate these communication barriers, this negativity may be due to the number of patients seen each day. However, there are positive aspects in paralinguistic language, such as volume, rhythm, and tone of voice, which users consider appropriate during medical consultations. Doctors take these into account depending on the patient's age. Therefore, it is necessary to provide training and education, both academically and within the Ministry of Public Health, to help create an environment of empathy, trust, security, and active listening with patients in the public hospital system
  • Miniatura
    Item type:Ítem,
    Phubbing y Satisfacción en la Relación de Parejas Jóvenes Universitarias
    (Universidad Técnica de Ambato, Facultad de Jurisprudencia y Ciencias Sociales, Carrera de Trabajo Social, 2025-07-30)
    Guano Quilumba, Victoria Tatiana
    ;
    Chiliquinga Véjar, Lorena Del Carmen
    The present study aims to analyze the relationship between phubbing and relationship satisfaction among young university students in the city of Ambato. Phubbing, a term that combines the words phone and snubbing, describes the practice of ignoring one's partner by paying attention to the cell phone, a behavior that has become relevant in the dynamics of current interpersonal relationships. Partner satisfaction, on the other hand, refers to the individual perception of acceptance, affection, quality of interaction and fulfillment of common objectives. The methodological approach was quantitative, allowing an objective measurement of the presence of phubbing and its impact on happiness within the relationship. Validated instruments such as the Phubbing scale and the Relationship Appraisal Scale (RAS) were applied under a bibliographic and field research design. The sample consisted of 312 couples, selected from a population of 23,136 university students. The results indicate that 44.11% of the participants show moderate use of the cell phone, 30.63% show high levels of dependence, while 25.26% maintain controlled use. At a general level, high levels of satisfaction in couple relationships are observed; however, correlation analyses reveal that the higher the frequency of phubbing, the lower the perceived satisfaction, mainly affecting communication, trust and emotional connection. Of note is the significant inverse correlation with the factor “regret” (ρ = -0.95; p = 0.05), suggesting negative effects on the quality of the relationship. In conclusion, phubbing represents a risk factor that can deteriorate the quality of couple relationships in young university students, making it necessary to raise awareness about the responsible use of technology in affective contexts.
  • Miniatura
    Item type:Ítem,
    Comunicación interpersonal y la convivencia intergeneracional durante la emergencia sanitaria COVID-19
    (Universidad Técnica de Ambato. Facultad de Jurisprudencia y Ciencias Sociales, Carrera de Comunicación Social, 2021-08)
    Suquillo Aguirre, Jessica Alexandra
    ;
    Naranjo Gamboa, Byron Orlando
    This research will help intergenerational coexistence during the Covid-19 health emergency, it is important to identify how the interpersonal communication process was carried out in the family, if this daily coexistence relationship was positive or negative, within the same each generation with different needs and ways of thinking, with members of various ages, the research will be carried out to contribute to healthy coexistence within the family nucleus. The research will provide information on how to handle healthy intergenerational communication in difficult times, in times of quarantine, the same that at the beginning united the families, where the first days were rest, but the days passed and the problems began, living with different generations can be a problem, in other cases a way of entertainment and learning. The problem of this research is the clash of generations, each with different thoughts and ways of learning, without a doubt the coexistence intensified in this Covid-19 health emergency and interpersonal communication within the family plays a very important role, as it is where generations learned to get along, they learned to find ways to entertain themselves by agreement. This research was encouraged by the pandemic that the world is suffering, the Covid-19 health emergency made all families change their way of thinking, their way of taking care of themselves, the way of relating and above all it allowed daily coexistence, the pandemic made communication and coexistence become the daily bread with ups, downs, but as a family. This research project has the benefit of healthy intergenerational coexistence and the experiences of a family, which learned to live together and communicate to properly handle not only the news and change with the outside world, but also within the family with children. and big.
  • Miniatura
    Item type:Ítem,
    La inteligencia emocional y su incidencia en la comunicación interpersonal de docentes y estudiantes de secundaria de la Unidad Educativa Juan León Mera "La Salle" de la ciudad de Ambato, durante el segundo Quimestre del 2012
    (2012)
    Lascano López, Adriana
    El insuficiente afán de aplicar la Inteligencia Emocional de los docentes, incide en la Comunicación Interpersonal de estudiantes de la Unidad Educativa Juan León Mera “La Salle” de la ciudad de Ambato, durante el segundo quimestre del 2012, es el tema que se planteó para la investigación que se realizó, a su vez el mismo tema consta como el problema sobre el cual se trabajó, en el marco teórico consta el desarrollo de las categorías fundamentales y de la constelación de ideas de las dos variables, como variable independiente: Inteligencia Emocional, y como variable dependiente Comunicación Interpersonal; en el desarrollo de la Inteligencia Emocional se encuentran un sinnúmero de estrategias, y técnicas que hacen de la misma, un atractivo modelo que puede ser utilizado en distintos campos del saber humano, se la está utilizado en el campo de la educación como también en el ámbito profesional, mientras que la Comunicación Interpersonal es tomada como una de las bases de la educación, donde se toma como referencia a los más importantes autores que sobresalen por sus aportes en el aprendizaje y educación; la metodología utilizada fue con referencia al enfoque de investigación: critico-propositivo, con una modalidad de investigación: de campo y bibliográfica, se hizo uso de técnicas como: la encuesta y la entrevista, e instrumentos como: el cuestionario y una guía de entrevista, que sirvieron para adquirir la información necesaria, luego de su respectivo análisis, arrojó la investigación como resultados: que los docentes si saben que es la Inteligencia Emocional, si han recibido capacitación en este campo, entre otros datos tenemos que el manejo de este conocimiento es escaso y por ende la aplicación de docentes hacia sus discípulos es insuficiente, porque no cubre las expectativas, más que todo no han puesto en práctica llevar de la mano la Inteligencia Emocional con la Comunicación Interpersonal