Factores que influyen en la violencia laboral en el personal operativo de salud del Distrito 18D02 Salud Ambato.

Abstract

Workplace violence has been present for many years within the environment of health personnel, evidenced by various forms of aggression from patients, users, and even coworkers, creating conditions that negatively affect their mental health and job performance. This study aims to analyze the factors that influence workplace violence among operational health personnel of District 18D02 Ambato and to identify the most frequent dimension that causes harm within the study population. The research was conducted using the Workplace Violence in the Health Sector instrument, which facilitated data collection and the identification of factors related to the occurrence of workplace violence. The study population consisted of operational community health personnel, and a convenience sample was selected from a health unit with 52 participants who met the inclusion criteria. The results showed that psychological violence is the most common condition affecting participants, with psychological harassment being the primary source of discomfort in the work environment. In conclusion, workplace violence is frequent among health professionals due to various individual and organizational factors that expose them to aggression from patients, family members, and co-workers.