Metodología para evaluar la satisfacción laboral y el desempeño de los trabajadores en el Gobierno Autónomo Descentralizado de Biblián.

Abstract

The present work is carried out with the purpose of proposing a methodology for the improvement of the labor satisfaction and the performance of the workers of the Autonomous Decentralized Government of Biblián. Work well-being is one of the most important elements in the management of human talent in organizations, which is why we must work to exceed the expectations and needs of workers. The state of the art is first developed on the management of human talent, labor wellbeing, the satisfaction of workers and performance, which allows to build the theoretical framework that sustains from the scientific point of view of research. The diagnosis made in the GAD Biblián shows that there are insufficiencies that cause dissatisfaction in the workers as a child: the workers are not proud of the work that they do, they consider that the working conditions are not optimal, the relations between the bosses and subordinates must improve, the workers are not satisfied with the salary they receive, they consider that interpersonal relationships are not good and that they also do not participate in decision-making. It is proposed an improvement plan aimed at eliminating or mitigating all the elements that influence the satisfaction of the workers and therefore in their performance, the proposed actions will be taxed to the improvement of the satisfaction of the workers and their performance.