Diseño e implementación de un aplicativo web para la heteroevaluación institucional en el Instituto Superior Tecnológico República de Alemania en la ciudad de Riobamba

Abstract

This project was developed in response to the requirements established by the Council for Quality Assurance in Higher Education (CACES), the national body that mandates the implementation of systematic processes for faculty evaluation within higher education institutions. At the Instituto Superior Tecnológico República de Alemania, the hetero-evaluation process had traditionally been carried out manually, in a fragmented manner, and without a defined standard, which resulted in operational inefficiencies and limited the timely availability of reliable information. In light of this situation, the present project implemented a web application that automates the evaluation procedure, strengthens traceability, and ensures organized and dependable access to institutional results. The study followed a bibliographic and applied research modality, with a quantitative, descriptive, and non-experimental design. The system was developed using the RAD methodology, allowing iterative construction through prototypes and continuous validation with users. Technologically, the application was implemented using PHP 7.4, Laravel 8, React, and MySQL. A diagnostic survey applied to 123 students confirmed the need for a centralized and standardized evaluation platform. Subsequently, the System Usability Scale (SUS) was administered to a sample of 30 users to assess the usability of the implemented system. The results yielded an average score of 89.08, categorized as “Excellent”, demonstrating high user acceptance and ease of use.