Modelo de distribución óptima para bodegas mediante mapas de calor: un enfoque hacia la ergonomía y eficiencia operativa

Abstract

The primary objective of this project was to develop an optimal distribution model for warehouses using heat maps, with a focus on ergonomics and operational efficiency at Corporación Impactex Cía. Ltda. In an initial phase, an assessment of current storage conditions was conducted using the IPISI method, which was supplemented by direct observation, data collection on picking frequencies, and an ergonomic evaluation of the staff. This study made it possible to identify shortcomings related to ergonomic conditions, operational routes, and product location within dispatch activities. Consequently, the WhHeatMap software was used to process the collected data and create heat maps, making it possible to identify the areas with the highest operational activity and movement patterns within the warehouse. The redistribution proposal, based on ergonomics, picking frequency, and accessibility criteria, was developed from these findings. The Time-Based Route Optimization Index (IOTR) and Route Reduction Index (IRR) metrics were created to evaluate its performance. The results showed that 51.52% of products improved their routes, resulting in an overall travel optimization of 6.27%. Additionally, the estimated total travel time was reduced by 18.51%, representing a significant improvement in the efficiency of picking and dispatch operations.