Sistema de gestión por procesos para la línea de producción de huevos de codorniz de la avícola “Paredes”

Abstract

Process management is a modern management tool that allows the organization of a company to be viewed from the perspective of its processes and activities. For this reason, it is used by several companies seeking an orderly management based on the main actions to be carried out to create value and satisfy customer needs. This study presents a process management model for the quail egg production line of the Paredes poultry farm. It was found that the main organizational problems were related to the working methods used by the operators to perform their tasks, which were based on rules of thumb, the work was poorly organized and therefore not sufficiently controlled. In addition, procedures were not well defined and standardized, which caused inconveniences when carrying out the company's activities. The study identified two production lines, the production of feed and the production of quail eggs. Within the feed production line, the processes of preparation, milling, mixing and storage were established, while within the quail egg production line, the processes of feeding, egg collection, storage, transport, and packaging were determined. A procedures manual was developed to standardize the operations of the two production lines, train and supervise staff, improve productivity, and optimize the company's resources, resulting in a production process improvement plan.