Plan de contingencia informático basado en la norma ISO 24762:2008 para el departamento de tecnologías de la información del Gobierno Autónomo Descentralizado de la Municipalidad de Ambato

Abstract

A computer contingency plan for the IT department (Information Technologies) of the Autonomous Decentralized Government of the Municipality of Ambato aims to identify risks, whether of natural or human origin that may occur and cause damage to the most important assets, for By means of this, the risks may be reduced or mitigated and in this way to be able to protect the information to guarantee its confidentiality, integrity and availability, for the normal functioning of the activities that the institution offers to all citizens. The IT department is in charge of administering and managing in the best way the information and services of the institution, which may be exposed to threats that harm its confidentiality, integrity and availability, partially or totally interrupting the operations of the institution. For this reason, an updated IT contingency plan must be in place to reduce any IT eventualities that may arise, so that the institution continues to operate. This research project proposes the Design of a Computer Contingency Plan based on the ISO 24762: 2008 standard, which describes the guidelines for Information and Communications Technology disasters. The plan will describe what actions to take in the event of a catastrophic event that affects the continuity of the institution's activities, reducing the impact of mitigation measures before, during and after the materialization of threats, and thus prevent the loss of valuable information for the institution. institution.