Jurisprudencia y Ciencias Sociales
URI permanente para esta comunidadhttp://repositorio.uta.edu.ec/handle/123456789/892
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Item type:Ítem, Comunicación organizacional y ausentismo laboral(Universidad Técnica de Ambato, Facultad de Jurisprudencia y Ciencias Sociales, Carrera de Trabajo Social, 2026-07-06) ;Chicaiza Abata, Miguel AlexanderOrtiz Díaz, Marcelo IvánThis study investigates the influence of organizational communication on employee absenteeism at the “Virgen del Cisne” Savings and Credit Cooperative, Latacunga main branch. This study is based on the assumption that internal communication not only facilitates the transfer of institutional information but also impacts work coordination, role clarity, trust, the work environment, and the prevention of factors contributing to employee absenteeism. The overall objective was to analyze the influence of organizational communication on employee absenteeism at the “Virgen del Cisne” Savings and Credit Cooperative. The level of organizational communication was identified, the types and factors associated with workplace absenteeism were investigated, and a proposal was formulated for the development of a committee to support, prevent, and monitor workplace absenteeism. Methodologically, the research was conducted from a quantitative perspective, using a nonexperimental, cross-sectional, descriptive, and correlational approach. The population consisted of 71 employees from different areas of the main branch. The technique used was a survey, which was conducted via a structured questionnaire. The organizational communication scale was estimated with a Cronbach’s alpha of 0.823, which is considered sufficient to meet the objectives of the The study population consisted of 71 employees from various departments of the parent agency. The research method used was a survey, which was conducted using a structured questionnaire. The organizational communication scale was estimated to have a Cronbach’s alpha of 0.823, which is considered sufficient to meet the objectives of the study. The results showed that the level of organizational communication was moderate, with an overall average of 3.15 out of 5. The study on workplace absenteeism determined that 54.9% of absences were due to unplanned absences. Among these factors, poor or insufficient communication was considered the most important factor (mean of 3.27), indicating a moderate yet substantial presence of the variable, absenteeism. The study employed a cross-sectional, non-experimental design. In response to the findings, a proposal is presented aimed at shifting from a reactive approach to managing absenteeism to a preventive, logical, participatory approach focused on workplace well-being and the continuity of the cooperative’s operations.Item type:Ítem, El ausentismo laboral y el impacto en productividad de los trabajadores de la Empresa Plasticaucho S.A del Cantón Ambato de la Provincia de Tungurahua(Universidad Técnica de Ambato, Facultad de Jurisprudencia y Ciencias Sociales, Carrera de Trabajo Social, 2018-11) ;Casa Criollo, Erika VanessaTorres Carrillo, Silvia SusanaThe present research shows the important and most important factors of work absenteeism in private companies, in the same way as it affects the productivity of the same, factors to control and eradicate this problem, constraints and tools to improve the working environment in the company, focusing on the labor and social aspects. With a focus on the variables of absenteeism in terms of productivity, the hypothesis of the impact of absenteeism on the productivity of workers in the business area was checked. The methodology used for the investigative process was the socio-critical paradigm, focusing on knowing the individual reality of each person and collecting the information according to the social environment in which the worker develops in that way to analyze the hypothesis found after the version of the implicated one, revotando data that allows to simplify the knowledge of general way. The proposal that was generated after the study, was the elaboration of a Plan of control of the absenteeism of the workers of the company Plasticaucho S.A, with which an organized, planned and integral intervention is based. In which the integral well-being of the employee in the company is looked for, that this feels committed with its work and the company shows concern for the well-being of its workers as well as the productivity and sustainability of the company. Therefore, he will be involved with the multi-interdisciplinary team, the same one that contributes with his knowledge from his own discipline, to later contribute between disciplines for the achievement of the business welfare and the success of the application of the plan, in order to contribute with alternative solutions that improve the quality of life and development of the worker, thereby increasing the productivity of the company.
