Jurisprudencia y Ciencias Sociales

URI permanente para esta comunidadhttp://repositorio.uta.edu.ec/handle/123456789/892

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Tipo de acceso: Acceso abiertoAutor/a: search.filters.author.Moreta Quintuña, Daisy Paulina

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    Cultura organizacional y rol del trabajador social en el Ministerio de Transporte y Obras Públicas Distrital de Tungurahua
    (Universidad Técnica de Ambato, Facultad de Jurisprudencia y Ciencias Sociales, Carrera de Trabajo Social, 2025-07-31)
    Moreta Quintuña, Daisy Paulina
    ;
    Ortiz Díaz, Marcelo Ivàn
    This research aimed to establish an organizational culture through the intervention of the social worker at the District Office of the Ministerio de Transporte y Obras Publicas distrital de Tungurahua. The results revealed that a well-established organizational culture contributes significantly to the achievement of institutional goals, enhances workplace relationships, and promotes camaraderie among employees. The intervention of social work is essential in both public and private institutions, as it supports the well-being of employees, acts as a catalyst for social change, and serves as a mediator in conflict resolution processes. Furthermore, social work enhances productivity by addressing both personal and professional issues that may affect workers' performance. It also fosters a positive work environment by promoting equality, diversity, and cooperation, which in turn helps reduce staff turnover. Moreover, the social work area plays a vital role in supporting Health and Occupational Safety programs, particularly in areas such as addiction and substance abuse, occupational diseases, and absenteeism. It also participates in the analysis of potential workplace risks and in the evaluation of organizational climate. In this regard, the role of the social worker is crucial in the development of an organizational culture, as it bridges the gap between institutional objectives and employee wellbeing. Their intervention helps build harmonious workplace relationships, encourages active employee participation, and promotes core values such as respect, cooperation, and inclusion. This strengthens the sense of belonging and improves the overall work environment