Jurisprudencia y Ciencias Sociales

URI permanente para esta comunidadhttp://repositorio.uta.edu.ec/handle/123456789/892

Examinar

Filtros

20261

Ajustes

Tipo de acceso: Acceso abiertoAutor/a: search.filters.author.Chicaiza Abata, Miguel Alexander

Resultados de la búsqueda

Mostrando 1 - 1 de 1
  • Miniatura
    Item type:Ítem,
    Comunicación organizacional y ausentismo laboral
    (Universidad Técnica de Ambato, Facultad de Jurisprudencia y Ciencias Sociales, Carrera de Trabajo Social, 2026-07-06)
    Chicaiza Abata, Miguel Alexander
    ;
    Ortiz Díaz, Marcelo Iván
    This study investigates the influence of organizational communication on employee absenteeism at the “Virgen del Cisne” Savings and Credit Cooperative, Latacunga main branch. This study is based on the assumption that internal communication not only facilitates the transfer of institutional information but also impacts work coordination, role clarity, trust, the work environment, and the prevention of factors contributing to employee absenteeism. The overall objective was to analyze the influence of organizational communication on employee absenteeism at the “Virgen del Cisne” Savings and Credit Cooperative. The level of organizational communication was identified, the types and factors associated with workplace absenteeism were investigated, and a proposal was formulated for the development of a committee to support, prevent, and monitor workplace absenteeism. Methodologically, the research was conducted from a quantitative perspective, using a nonexperimental, cross-sectional, descriptive, and correlational approach. The population consisted of 71 employees from different areas of the main branch. The technique used was a survey, which was conducted via a structured questionnaire. The organizational communication scale was estimated with a Cronbach’s alpha of 0.823, which is considered sufficient to meet the objectives of the The study population consisted of 71 employees from various departments of the parent agency. The research method used was a survey, which was conducted using a structured questionnaire. The organizational communication scale was estimated to have a Cronbach’s alpha of 0.823, which is considered sufficient to meet the objectives of the study. The results showed that the level of organizational communication was moderate, with an overall average of 3.15 out of 5. The study on workplace absenteeism determined that 54.9% of absences were due to unplanned absences. Among these factors, poor or insufficient communication was considered the most important factor (mean of 3.27), indicating a moderate yet substantial presence of the variable, absenteeism. The study employed a cross-sectional, non-experimental design. In response to the findings, a proposal is presented aimed at shifting from a reactive approach to managing absenteeism to a preventive, logical, participatory approach focused on workplace well-being and the continuity of the cooperative’s operations.