Unidad de Posgrados

URI permanente para esta comunidadhttp://repositorio.uta.edu.ec/handle/123456789/806

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2015 - 20173

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Tiene archivos: SíTema: search.filters.subject.GESTIÓN DE CALIDAD

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Mostrando 1 - 3 de 3
  • Miniatura
    Item type:Ítem,
    Análisis de riesgos y puntos críticos (HACCP) para aseguramiento de la calidad en la línea de productos cárnicos cocidos elaborados en la Fundación Unión de Organizaciones Campesinas de Salinas FUNORSAL del cantón Guaranda
    (Universidad Técnica de Ambaro. Facultad de Ciencia e Ingeniería en Alimentos. Maestría en Gestión de la Producción Agroindustrial, 2017-10)
    Mejía Sánchez, Genda del Consuelo
    ;
    Santamaría Díaz, Edwin César
    The present work proposed a Hazard Analysis and Critical Control Points (HACCP) system for the line of cooked meat products elaborated in the Union Foundation of Farmer Organizations of Salinas, FUNORSAL, of Guaranda city that allows the assurance of the quality of its products in order to obtain better opportunities in the market reducing their percentage of returns. It began with a diagnosis of pre-requisites such as Good Manufacturing Practices and Standard Operating Procedures in addition to HACCP, after which the strategies were implemented through the development of procedures, records and instructions and the twelve steps of HACCP applied in the plant. The documentary part of HACCP was made 100%; while in plant implementation went from 0% to 50%; which allowed the decrease of the returns of the products from 2% to 0.9%.
  • Miniatura
    Item type:Ítem,
    El Sistema de gestión de calidad según Norma ISO 9001:2008 para la empresa PROAGRIP Cía. Ltda.
    (Universidad Técnica de Ambato. Facultad de Ciencia e Ingeniería en Alimentos. Maestría en Gestión de la Producción Agroindustrial, 2017-01)
    Córdova Guambo, Inés Virginia
    ;
    Córdova Suárez, Manolo Alexander
    The present investigation determined the relation between the variables Quality Management Sistem and the client´s satisfaction of Proagrip Cía. Ltda Company, for which a diagnosis of the Company has been made regarding to the Quality Management Sistem by means of a verification list developed according to ISO 9001:2008 Policy requirements, achieving a general fullfilment level of the 12%. From the interview applied to external clients, the results was an 84% of satisfaction in a general way with the products; however, they have a perception of insatisfaction with the complaint management, the quantity and delivery time of the product, comunication quality settings and the staff´s attention. The Company´s value chain procedures were formalized and the Quality Manual was developed, so through a sufficiency audit it reached the 83% of fullfilment with ISO 9001:2008 Policy; which allowed to implement the relevant documentation in accordance to the criteria that influence on the client´s satisfaction, reaching the 88% of external clients satisfied, for which there was a a 4% depletion of unsatisfied client´s.
  • Miniatura
    Item type:Ítem,
    Sistema de gestión de calidad y seguridad BASC (Business Alliance for Secure Commerce) para la Certificación de un operador logístico de la empresa United Parcel Service.
    (Universidad Técnica de Ambato. Facultad de Ciencia e Ingeniería en Alimentos. Maestría en Producción más Limpia., 2015)
    Palma Lizano, Kléber Alberto
    ;
    Zambrano Abril, Edwar Einsten Leonardo
    The purpose of this research is to generate a proposal for the implementation of a quality management system and safety BASC for the foreign trade sector specifically in logistics operations of transport, handling and storage; providing an effective solution for managing risks within a specific methodology and techniques to ensure safe trade for the company United Parcel Service Ecuador, the organization which took as its own this management model, will become more competitive in the domestic market and global levels, accessing new business opportunities, which probably will result in economic growth of the company, something that benefits not only the organization if not the valuable human resources working in the company and the Ecuadorian society, as United Parcel Service is a company with global coverage will be able to transport with more security and success Ecuadorian products.