Tesis Ingeniería en Sistemas Informáticos y Computacionales

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Author: search.filters.author.Valdez Aucay, Yolanda GabrielaSubject: search.filters.subject.COBIT

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    Marco de referencia Cobit 5.0 y plan estratégico para la Gestión del área de TI de la Cooperativa de Transportes Flota Pelileo
    (Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Ingeniería en Sistemas Computacionales e Informáticos, 2021-09) Valdez Aucay, Yolanda Gabriela; Chicaiza Castillo, Dennis Vinicio
    The objective of this project is to design a Strategic plan using the COBIT methodology for the Cooperativa de Transportes Flota Pelileo, through the application of the COBIT Reference Framework in its version 5.0; which groups the IT management processes into 4 groups; planning and organization, procurement and implementation, service delivery and support; and, monitoring, which is a best practice guide endorsed by the Information Systems Audit and Control Association (ISACA), which supports and helps the development of methodologies and certifications for conducting auditing and control activities in systems. of information. The project begins with the evaluation of the degree of maturity of the relevant processes of the IT department, but this time the degree of maturity was evaluated for the 37 processes as a whole, in order to have a much broader evaluation of the processes from the IT department, to obtain the relevant and prioritized processes from the IT department. With these results, the improvement requirements are defined to proceed with the design of the strategic plan and improvement plans, and thus create the guidelines that allow: Define, manage each process, in order to increase their maturity. Finally, the project has shown that an IT process improvement plan based on COBIT is an effective tool to guarantee effective management and administration in the Information Technologies of the Cooperativa de Transportes Flota Pelileo.