Contabilidad y Auditoria
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Item Los procesos de las operaciones del sistema financiero como estrategia para combatir la emergencia sanitaria en la ciudad de Baños de Agua Santa(2021-09) Álvarez Balseca, Doris Fernanda; DT - Naranjo Santamaría, Joselito RicardoA nivel mundial se vive se vive una pandemia por coronavirus o más conocido como COVID-19, originado en China en la ciudad de Wuhan; crisis sanitaria que contagio a todos los países a nivel mundial, donde hubo fallos y deficiencia en los sistemas de salud. En Ecuador se declaró en estado de emergencia en marzo del 2020 mediante decreto ejecutivo emitido por el presidente Lic. Lenin Moreno prohibiendo la movilidad en todo el territorio ecuatoriano, sin embargo; autorizo el gobierno nacional la movilidad a ciertos sectores entre ellos: proveedores de servicios básicos, personal de salud, bancos y cooperativas, servicios de salud, proveedores de vivires, entre otros. Como medida de seguridad y en bien de la colectividad se accedió al funcionamiento de las instituciones financieras pero con la condición de adaptar su trabajo ofertando sus servicios y productos financieros bajo estrategias para combatir la emergencia sanitaria, implementaron túneles de desinfección, dispensadores de gel y alcohol, toma de temperatura corporal, uso obligatorito de mascarillas y el distanciamiento social; con lo expuesto se centraron en agilizar y adaptar sus procesos operativos en el área de caja para atención al cliente para trabajar bajo la emergencia sanitaria, entro lo que se recalcó los retiros y depósitos de efectivo, reduciendo tiempos y pasos en sus procesos, lo que más se destaca en el proceso de depósito se lo realiza directamente entregando el efectivo o cheque junto con el número de cuenta para depositar dejando un lado la tradicional papeleta de depósito y la libreta de ahorros; mientras que en el proceso de retiro simplemente se lo realiza con la entrega de la cedula y la verificación en el sistema de la institución financiera.Item Sistema de gestión de calidad y los procesos operativos del Hotel La Kápital de la ciudad de Ambato(Universidad Técnica de Ambato. Facultad de Contabilidad y Auditoría. Carrera Contabilidad y Auditoría, 2017-09) Bonilla Veloz, María de Lourdes; DT - Jara Vásquez, Ernesto AlfredoThe present case analysis carried out in the Hotel la Kápital of the city of Ambato, has as main objective, to analyze the quality management system applied in the operational processes in the Hotel "La Kápital" of the city of Ambato. Taking into consideration, that the way to execute the activities in each process, are optimal. For this reason, the researcher proposes the implementation of a continuous improvement plan based on ISO 9001: 2015, which includes the PHVA cycle or better known as the DEMIG cycle, which covers all processes within the company. And consequently achieve an efficient management, in companies whose nature is the provision of services. For the Case Analysis, the Check List was used, which constitutes a management tool, which allows obtaining accurate information, in order to obtain better results, this was administered to the employees who work in each one of the areas due to the fact that they are in charge of the different activities of Hotel La Kápital in the city of Ambato. This investigative work has five chapters in which an optimal analysis is performed as well as a precise investigation that collects data about the interrelationship of the activities and how these intervene in the operational processes, in order to support the proposed solution to the posed problem.Item El control interno y el cumplimiento de los procesos operativos en la Unidad de Movilidad del GAD Latacunga(Universidad Técnica de Ambato. Facultad de Contabilidad y Auditoría. Carrera Contabilidad y Auditoría, 2016-08) Acurio Corrales, Yesenia Elizabeth; DT - Tobar Vasco, Guido HernánThe objective of the current research work is to determine the incidence or frequency of the internal control in compliance with the operative processes of the Unidad de movilidad del GAD, Latacunga. This is to the end of taking corrective measures, if they become necessary, and in that way carry out the institution’s objectives. This internal control and the operative processes were analyzed by means of surveys which allowed us to become familiar with its strengths and weaknesses. The same type of analysis was applied to the personnel of the institution since they are more familiar with possible problems inherent in the system. The hypothesis was tested by using the “t student” method which helped us come to the conclusion that internal control is based on compliance with the operative processes of the Unidad de movilidad of GAD, Latacunga. Also, the development and making of an operating manual is recommended because this will lead to solutions being found for possible problems. The main contribution made by this current work is to ensure the compliance of the operative processes by means of an adequate internal control that will make it easier for officials to thoroughly carry out their work.Item Administración de riesgos operativos y la Cartera de crédito en la Cooperativa de Ahorro y Crédito PISA Ltda(2016-07) Lozada Núñez, Jessica Tatiana; DT - Salazar Mejía, César AugustoThis research project develops in the credit union PISA Ltda. City of Ambato. The problem detected is that there is inadequate control of risk, this causes the cooperative is less productive and faces problems affecting their normal growth, causing deficiency in the administrative, financial areas, operations portfolio credit, which decreases productivity. The aim of this study is to determine the influence on operational risk management to improve the loan portfolio. According to the research instrument used in this study the survey, it was determined that the cooperative must apply tools such as transaction monitoring, risk indicators, which will identify and detect operational risks that affect them and have records them, to lessen its negative effects on their financial situation. For this reason it was thought necessary to design a model of operational risk management in the area of credits Operations Management of the credit union PISA Ltda.Item El control interno y su efecto en la rentabilidad de la empresa “DISMOR” de la ciudad de Ambato.(Universidad Técnica de Ambato. Facultad de Contabilidad y Auditoría. Carrera de Contabilidad y Auditoría., 2014-07) Valle Moncayo, Diego Francisco; DT - Medina Guerra, Remigio AntonioItem Los procesos operativos y la liquidez en el Banco Nacional de Fomento oficina especial Baños.(Universidad Técnica de Ambato. Facultad de Contabilidad y Auditoría. Carrera de Contabilidad y Auditoría. Semipresencial., 2015-05) Guevara Alarcón, Ada Lynda; DT - Llerena Cepeda, Sonnia LorenaThe National Bank of Development Office Special Baños is one of the most important financial institutions and positioned in the country, with an impeccable track record and continued growth over time, although this is affected by the disruption in the process of the organization to which directly affected the liquidity of the organization It has been determined that the company has continued shortcomings regarding the processes that manages the office staff , who know most of the same , furthermore to have determined that the company has problems in loan recovery thereof being cataloged in a medium level trends to decrease. For these reasons the implementation of an internal control model to the mission processes, with which the National Development Bank Special Baños Office may reach a practical way and meeting times established goals are proposed.