Browsing by Author "Méndez Díaz, Angel Ricardo"

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    Sistema de gestión por procesos en el área de post cosecha de la empresa Florícola Pontón Foreverflor Cía. Ltda
    (Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Ingeniería Industrial en Procesos de Automatización, 2022-03) Méndez Díaz, Angel Ricardo; López Arboleda, Jessica Paola
    At the present time and worldwide, flower companies are facing economic losses, one of the causes of which are poorly managed processes, in addition to being immersed in a highly demanding market, and dealing with a fragile and perishable product such as the rose, therefore the different concepts such as efficiency, standardization within the process management systems are taken into account to seek efficiency in the different stages of production, with the help of indicators that allow analyzing the level of the process. The objective of the study is the development of a process management system in the post-harvest area, which seeks the standardization of the production processes of the bouquet of roses, for this the post-harvest processes are identified, with the information found the process map is made, and the survey of processes of each post-harvest operation is managed. Applied, documentary and field research is used for the project, because a solution proposal is sought to be applied to the company, a documentary research method is also used to support the research with other points of view of projects with a similar theme and it is field research because the researcher collects information directly from the place. Currently the company does not have an ideal level of standardization for its processes, which causes a low regularization of the processes involved in post-harvest, generating poorly executed activities that are relevant to the process, thanks to process management, a standard time was established for each stage of the process, in addition to the completion of a procedures manual based on ISO 9001: 2015, which details the most important information to carry out each process such as: objective, scope, responsible, GAP (Good Agricultural Practices), also describes the standardized activities, documents, records and guidelines to be used, to reduce variability in the product, thus seeking to produce a product without failures.