Violencia Digital en Espacios Laborales

Abstract

This study aimed to analyze digital violence in the workplace among administrative staff at the Technical University of Ambato. A descriptive quantitative methodology was employed, applying a structured questionnaire to 348 members of ASEUTA. The instrument was validated using Kendall's coefficient (W = 0.769) and demonstrated high reliability (Cronbach's Alpha = 0.816). It assessed five key dimensions: workplace cyberbullying, surveillance, digital exclusion, work overload, and defamation or reputational damage. The results revealed a significant presence of digital violence within this population, with the highest incidence in the dimensions of cyberbullying and surveillance. A total of 59.2% of respondents reported a high level of cyberbullying, primarily through offensive messages, exclusion from virtual groups, and the spread of false information. Additionally, a considerable degree of digital surveillance was reported, including monitoring of online activity and unauthorized access to personal accounts. The dimensions of digital exclusion, work overload, and defamation also showed relevant levels of impact. Sociodemographic analysis indicated a higher prevalence of digital violence among women and individuals aged between 35 and 49 years. These forms of violence have a direct impact on emotional well-being, job performance, and perceptions of the work environment, leading to conditions of discomfort and vulnerability. The data highlight digital violence as a current and systematic issue within the university workplace, affecting both individual integrity and institutional dynamics.