Gestión de procesos en el área de producción de la empresa textil Edy Sánchez Sport

Abstract

The present investigation project is intended to manage the processes in the production area in order to improve the work performance in the textile company EDY SANCHEZ SPORT, because the main problem it presents has to do with the fact that its workers perform activities without an adequate standard, therefore the objective pursued is to facilitate in a clear and orderly manner the documented information, being this a measure that allows to standardize the activities of the company, adding value and continuous improvement to meet the requirements of customers. With the application of the bibliographic research the knowledge for the management by processes was determined and established, also with a field research the current situation was analyzed with the survey of the processes resulting in necessary information for the elaboration of the manuals of procedures for the correct realization of the processes for the elaboration of the product sweater of the Educational Unit La Inmaculada of the sports line that allows the company to know and improve the procedures from the selection of the raw material to the storage of the products for its commercialization, satisfying the demands of its clients. Therefore, it is proposed to develop a procedures manual so that there is an order of documented and structured information with responsibilities, inputs, outputs and resources used, as well as indicators to measure the performance of the processes of the company, and also serve as a tool for consultation, guidance, training and initiation of staff.