Planificación estratégica de tecnologías de información y comunicaciones aplicando la metodología PETI para la institución autónoma Cuerpo De Bomberos Pelileo

Abstract

The purpose of the Research project is to develop a Strategic Plan for Information and Communication T echnologies applying the PETI (Strategic Planning for Information Technology) methodology for the Institución Autónoma Cuerpo de Bomberos Pelileo. Since in recent years there has been considerable growth at the institutional level, it has been forced to increase both its human, economic and, of course, technological resources, for this reason Information and Communication Technologies have become a fundamental pillar in the improvement of all processes, both administrative and operational, and likewise in the services provided by the Institution to the community. The Institución Autónoma Cuerpo de Bomberos Pelileo does not have a Strategic Plan for Information and Communication Technologies, so that the management of ICT (Information and Communication Techn ologies) does not comply with a correct procedure, preventing the acquisition from being controlled, the use, implementation and administration of all ICT resources. Developing a Strategic Plan for Information and Communication Technologies will allow achi eving better performance and optimization of all the technological resources that the Institution possesses and therefore greater efficiency will be sought in all organizational processes; This is how both administrative and operational activities will be carried out with better performance. For its elaboration it has been based on the application of the PETI methodology that consists of 4 phases that is diversified into 15 activities which become the guide for the development and fulfillment of the strateg ic planning of IT (Information Technologies), of in this way, possibilities are opened for the integration of projects related to process innovation. Within this context, activities such as an execution schedule, human resources, activities, costs and anal ysis of risks associated with each process were defined together with the respective plan that allows these risks to be corrected if they arise.