Estudio de tiempos y movimientos para el mejoramiento del proceso productivo en la empresa de lácteos “El Enjambre”

Abstract

In the research project the study of times and movements in the dairy company “The Swarm” is carried out in order to improve the production process, increase productivity and standardize the process. The current situation of the company is known through direct observation and unstructured interviews with the manager and the operator in charge of the production area. From the initial diagnosis of the company, the ABC analysis is performed to select the product of greatest demand using the sales history, identifying mozzarella cheese as the product of greatest consumption to carry out the study. To obtain the necessary data for the development of the project, time measurements were made by timing, taking into account the activities and movements performed by the operator in each subprocess; the information obtained is organized by means of flowcharts, analytical cursograms and tables. During the development of the project, the bottleneck and the absence of standardized processes were identified. Finally, the standard times of each subprocess are determined and activities that do not generate value were eliminated or combined, obtaining an improvement in time of 4.08% and from this the line balance is carried out to balance the workloads and that the process flows continuously; additional the manual of procedures for the production of mozzarella cheese was developed to guide the workers in the development of their activities and therefore improve the productivity of the company.