Reingeniería del proceso productivo de fabricación de carrocerías de bus interprovincial Silver Plus y C5 para disminuir los retrasos y número de reprocesos en la empresa Cepeda Cía. Ltda. de la cuidad de Ambato

Abstract

For the application of process reengineering in Cepeda Cía. Ltda. Began with a study of the existing production times, being able to determine that these data were obsolete because they were of the year 2012 and for the present, there were activities that were no longer performed but the development time of the same was still considered in production time producing delays in the production line. The activities and sub-activities of the sections: platform, structure, front and backrest, exterior linings, inner and finished linings were updated with these times PERT / CPM diagrams of each section and a general with the purpose of finding the critical path and bottlenecks of each of the aforementioned sections. It was found that the sections that present the greatest number of reprocessing are: outer linings, inner and finished linings, which is why a production manual was developed and applied for these sections in order to standardize the way and process of execution of the activities and sub-activities, while this manual also allows determining those responsible for each reprocessing. As a result of this study, the overall production time was reduced by 11.03 hours and the average number of reprocesses from 12 to 4, resulting in a decrease of more than 60%, reducing the number of reprocessing and delays in the manufacturing process Of interprovincial buses Silver Plus and C5 in Cepeda Cía. Ltda.