Causas que provocan estrés laboral y su incidencia en el desempeño del Personal del Gobierno Autónomo Descentralizado Municipal del Cantón San Pedro de Pelileo en el periodo administrativo 2015

Abstract

The Municipal Government Autonomous Decentralized Pelileo Canton, is a public institution, providing efficient service to the whole society of Canton and the surrounding area, people trained employees in each of their areas, responsibly reach customers in every required attention, It is for this reason that we have seen the need to make decisions, to control aspects in one way or another affecting the staff of the institution both physically and psychologically.

For this reason, the problems that exist in the staff of the institution was analyzed, and therefore what the possible risks involved in it, the method that will carry out this project will be to the survey, by the which we can obtain adequate information and find an alternative solution to the problem raised.

According to data from research applied to employees of the institution, it was noted that should take adequate alternative solution to control and if possible eliminate the stress that exists in employees.

Subsequently it based on Jacobson relaxation technique to reduce the level of stress that is affecting the partners proposed program; and thus meet the stated objective, this type of solution must be supported by all staff of the institution; and create a suitable working environment, and that customer service continues to improve every day