“Los Procesos de Producción y su incidencia en el volumen de ventas de la Empresa Ferrari Auto Center de la ciudad de Ambato”

Abstract

The company Ferrari Auto Center is a multibrand workshop for 18 years providing services straightened automotive paint and repainting; It is located in the city of Ambato, industry seminar. Throughout all this time he has managed to stay in the market based on the creativity and experience of its owner.

This research project was conducted in order to improve production in the company Ferrari Auto Center, to increase in sales volume and market growth in 2016.

To obtain the data from the survey implemented as a tool for data collection, it was determined that a total of 60 respondents 17% believe that the relationship with the sales staff is friendly, 38% long, 38% short, and a minority 7% think nothing. The sales department is responsible for decision making in story to the realization of sales plans, identifying each member of the company has established its functions and daily activities, but was determined the need to improve the relationship.

The proposal is of vital importance since the company currently Ferrari Auto Center does not properly planned the processes to follow, so you need to properly develop which will enable them to meet each of the procedures for activities, allowing better service to its users, reaching a higher level of quality and productivity.