Aplicación web usando el framework angular y spring boot para la evaluación y refuerzo de conocimientos técnicos en la Empresa Eléctrica Ambato Regional Centro Norte S.A.

Abstract

In today’s environment, knowledge plays a crucial role for success in various areas. An adequate level of knowledge allows one to understand the environment, make informed decisions, solve everyday problems and continuously improve. In the workplace, having trained personnel aware of their responsibilities is essential to achieve efficiency and productivity, which leads to greater competitiveness and business success. At Empresa El´ectrica Ambato Regional Centro Norte S.A. (EEASA), inefficient training and evaluation processes were identified due to the lack of an adequate technological solution. To address this situation, an initial observation of the training and evaluation process was carried out, followed by a survey of 199 employees and an interview with the head of the IT area. The results showed that 82.4% of those surveyed agreed to reinforce their knowledge and be evaluated through an online platform as part of the process. In this sense, the project focused on developing and implementing a web application to evaluate and strengthen the technical knowledge of EEASA employees. The AUP methodology was obtained to manage the project in an agile way, facilitating the process in each phase of the application’s life cycle. After the implementation, usability tests and surveys were carried out to evaluate its impact. The results showed that the majority of users perceived a significant improvement in the efficiency and ease of access to training resources and assessments, having a positive impact on their work productivity and effectiveness in the learning experience.