Burnout y Ambiente laboral

Abstract

In the 21st century, the exponential growth of stress has become a prominent problem in modern societies, especially in the workplace. Occupational stress, known as "burnout," manifests through emotional exhaustion, depersonalization, and a sense of reduced accomplishment, indicating that the professional's situation has exceeded their adaptive capacities. This phenomenon represents the culmination of a prolonged tension process, leading to psychophysiological disturbances. It is crucial to explore the clinical manifestations, organizational implications, and work relationships contributing to the onset of the syndrome by identifying factors to implement preventive and corrective strategies, ensuring a healthier and more sustainable work environment for healthcare professionals. In line with the addressed issue, the current research is structured to determine the incidence of burnout in the work environment of the healthcare staff at General Ambato Hospital (IESS). This study falls within the descriptive and correlational category and was conducted with a population of 1020 individuals belonging to the healthcare workforce. For its execution, a quantitative methodology was implemented, accompanied by a specifically designed instrument consisting of 35 items strategically distributed across 13 dimensions to meet both overall and specific objectives. The content validity was verified through the expert judgment method, while its consistency was assessed using Cronbach's Alpha coefficient