Diseño de un sistema de gestión por procesos en entornos de bioseguridad en el área de producción de la empresa Textil CM Original.

Abstract

The purpose of this research project is to develop a process management system for the production area of the slipper company "CM Original" in order to standardize the operational processes carried out by the organization as a measure to normalize the development of the company's activities in the event of any unexpected closure of the facilities, as was the case with the COVID-19 pandemic, For this purpose, everything related to the activities execution such as responsibilities, inputs, outputs and resources used is documented, in addition to suggestions for good work practices with a focus on biosafety for the tasks execution and the indicators application that measure the company's processes performance. Through the application of a bibliographic research, knowledge of preventive measures against COVID-19, management by processes and actions for a safe return to the workplace was determined and established, in addition to the use of field research, the survey of processes was carried out, resulting in procedure manuals where all the necessary information for the correct execution of the processes for the production of the slippers is available, with tools such as diagrams, procedures and execution times, which allow the company to know and improve the interrelation of the operative processes from the preparation of the raw material to the packaging of the products for their dispatch, satisfying the requirements of its external and internal clients, measuring its development with indicators to take corrective and preventive measures for continuous improvement. In addition, with the suggested pandemic guidelines such as safe work practices, hygiene and health measures and work standards in safer environments, it was sought that the company can perform its daily work with occupational safety standards serving as a measure of protection for the company's employees.