Contenido visual en la cuenta de Facebook de Radio Única FM y su relación con la percepción de las audiencias.

Abstract

The main objective of this research, entitled “Visual content in the Facebook account of Radio Única FM and its relationship with the perception of audiences”, is to analyze the content displayed on the Facebook account of the radio station and how it could help to build, expand and ratify the perception of audiences. Social networks are important tools to communicate easily and quickly, they are useful when wanting to be informed of what is happening in the environment and also anywhere in the world regardless of distance. For the development of this research, a quantitative and qualitative approach was taken, which allowed to analyze the contents exposed on the Facebook page of Radio Stereo. A content analysis of 8 of the most reacted publications between April and the middle of May was developed, only the format of events such as: robberies, traffic accidents and murders was chosen. An online survey was also applied, where 250 responses were obtained from the page's followers. The questions focused on user interaction, preferences, and perceptions of the content generated on the Facebook page. A semi-structured interview was also conducted with the radio station's president to study how the outlet uses visual elements to attract and retain its users' attention, as well as to determine which content is most relevant to its audience. The results demonstrate that the content generated on Radio Stereo Única's Facebook page manages to retain its users' attention, especially the events format, as mentioned above. Thus, it is concluded that the radio station's content not only informs but also broadens and builds a more active perception, where this type of post generates more interaction.