Estudio de tiempos y de movimientos para el mejoramiento del proceso de producción en la empresa “Cndetalles y Colores Lavandería”

Abstract

In this research project, first of all, a general description of the company is made, continuing with the selection of the service with the best offer by means of an ABC analysis based on the production history of the production department; in addition, the state of the current situation of the production process is presented by means of work tools such as: process maps, work study diagrams and layour of the company that allow understanding the production flow and the areas susceptible to improvement. The methodology for the study of times and movements used starts with the selection of the case study, followed by the calculation of the number of observations based on the General Electric criteria, continuing with the evaluation of the work rhythm with the Westinghouse system and the allocation of supplements according to the International Labour Organisation (ILO), to conclude with the calculation of standard time. Subsequently, we proceed to calculate the production capacity in order to identify the bottleneck, which restricts the production flow, establishing the stone process as one of the main processes to be improved for stone services with 3 handicrafts. The improvement proposal as a first point contemplates determining the standard times that will facilitate production planning and as a second point the elaboration of a procedures manual with the aim of instructing the operators of the appropriate working method for the standardisation of their activities.