Agotamiento emocional y estrategias de resiliencia en el personal de la salud periodo 2020- 2021.

Abstract

The objective of this research work was the development of a workshop guide to improve resilience strategies and avoid future emotional exhaustion of health personnel, this guide has the main goal of being an effective and efficient tool that provides coping strategies for improve their resilience and therefore acquire greater control against emotional exhaustion or also called "burnout" at the Health Center No. 1 Type B in Esmeraldas. The population to which this investigation is applied is made up of 40 hospital personal from different health areas such as nursing, psychology, administration, among others; and a convenience sample will be used because they were chosen at random without having a history of burnout, it is a quantitative investigation of explanatory scope of an cuasi- experimental type and of longitudinal cut since a before and after having applied the guideline is measured workshops with the taking of instruments; To know the characteristics of the population, the sociodemographic record was used, which was completed using the interview technique, an informed consent and burnout and resilience were measured through the psychometric technique with the instrument of The Maslach Burnout Inventory MBI) and with the Wagnyld and Young resilience scale; A workshop guide consisting of introduction, development and conclusion was applied and each of these are adapted in a dynamic and entertaining way so that the message arrives directly since the subject matter is learned in a practical way, this guide consists of six sessions of 40 to 50 minutes, which were applied twice a week and changes are determined in aspects such as: emotional intelligence, burnout and personal fulfillment, which confirms the effectiveness of the technique.