El Marketing estratégico, determinante para el posicionamiento de las cooperativas de ahorro y crédito del segmento III de la provincia de Tungurahua

Abstract

The Savings and Credit Cooperatives of segment III, of the province of Tungurahua, have been dedicated to the provision of financial services to its members such as: bank loans, savings, deposits with fixed terms, among others, For more than 10 years in the Tungurahuense market, therefore it is essential to implement strategic actions to improve its positioning. It is for this reason that the present research work has focused on conducting an extensive analysis of strategic marketing, in order to establish determinants for the positioning of savings and credit cooperatives in segment III of the province of Tungurahua. The data thrown by the field research applied to the members of the savings and credit cooperatives of segment III, of the province of Tungurahua, indicate that it is important to correct aspects such as the relegation of the product, price, promotion, place and people as part inherent in the success for the positioning of the same ones, since these are factors that most of the partners consider as shortcomings that must be improved. Thus, the resulting proposal of the research focused me to identify the marketing model of the strategic objective for the positioning of the savings and credit cooperatives of the Tungurahua province, focused from the perspective of the 5 P, to achieve the loyalty of customers, the profitability of the cooperatives themselves.