Estructura organizacional y la Gestión administrativa del GAD Municipal de San Pedro de Pelileo.

Abstract

The GAD Municipal de San Pedro de Pelileo is an institution that carries on business in the provision of public goods and services to meet the needs; guaranteeing the rights of the population that is established in a specific geographical area. It is for this reason that this research has focused on an in-depth study of the problems that arise in the GAD Municipal de San Pedro de Pelileo the methodology used for this research is the survey, the same should apply to all the staff of the institution. The data obtained in the field research show that it is important to conduct a manual describing Organization of the tools available to organizations to facilitate the development of their administrative functions in order to present a consolidated, organized, permanent and updated information on the powers, functions, responsibilities and relationships of each operating unit. Therefore it is important to design an organizational manual to help educate members that make up the GAD Municipal de San Pedro de Pelileo, on information from one area or administrative unit and description of jobs, trying to minimize the lack of obligations of each duplication or control functions, slow and unnecessary complications in the procedures, bad or poor customer service, lack of administrative procedures and others.