Levantamiento de procesos y su relación con la Mejora continua en la Dirección de Desarrollo Institucional y del Talento Humano del Gobierno Autónomo Descentralizado Municipal del cantón Ambato (GADMA), provincia de Tungurahua.

Abstract

The Decentralized Autonomous Government of the City of Canton Ambato is a governmental entity; the same that is located at Avenida Atahualpa, between Calle Rio Cutuchi, Avenida los Andes and Rio Palora, Huachi Chico.For the study of this research has sampled the Institutional Development and Human Talent GADMA. Here the importance and usefulness of an adequate Survey Process is observed, since it is now vital for the work they do each comprising the Department, it is for this reason that research is conducted in order to a thorough each of the processes and activities that develop analysis, in order to know what the problems are presented by the department. The present research focuses on the analysis and study of Survey Process and its relation to continuous improvement in the Institutional Development and Human Talent GADMA, due to the importance of specifying what happens within it and so we can raise administrative management tool that helps to better performance management. Thus, the resulting proposal of the research, the same as I routed by designing a Manual of Administrative Process to help improve the processes and activities carried out in the Department arises because it is a tool that helps optimize resources for better performance thereof.