El teletrabajo y su incidencia en la productividad laboral en tiempos de covid-2019

Abstract

This investigation work was carried out in Latacunga City that belongs to Cotopaxi province, in the company Adssoftware Cía. Ltda., creator of the FENIX administrative accounting system, this company has 19 years of experience, it is dedicated to the development and execution of accounting and administrative software for SMEs and MICRO SMEs, with national and international coverage, positioned as the leading company in solutions business in Ecuador. This research analyzes the incidence of telecommuting due to COVID-2019 pandemic, in the productivity of the employees who work in the company and who had to continue with their daily work virtually, taking into account the following Departments as study area: Development, Financial, Commercial, and the Technicians that the company has. Productivity test questionnaires (Chiavenato, 1999) and telework (Ramos et ál, 2020) are being used in this research. These instruments are adapted and validated to measure the two variables in the company through Likert scales. The variable "Productivity" is measured with 24 items; while the variable "Telecommuting" is measured with five dimensions and 37 items. The study follows the quantitative route because the closed-ended questions allow numerical analysis; the design is non-experimental, cross-sectional and with a correlational scope; remarking that the population under study is 26 employees of the company and it had prior authorization from Management. Finally, the data was analyzed in SPSS software version 21 and the degree of association between the variables was established. The hypothesis that was handled for the investigation was, if telecommuting decreased the productivity of the staff that works under the teleworking modality in the company Adssoftware Cía. Ltda., reaching the conclusion that the incidence that telecommuting has with labor productivity does not affect when doing the work virtually, due to the technological business line that the company has.