Estrés laboral y Riesgos Psicosociales en el personal de la Agencia Nacional de Tránsito.

Abstract

Psychosocial risks affect the work environment directly in health and in the quality of working life; because stress is increased in workers. “La Agencia Nacional de Tránsito” in Cotopaxi province, is an institution whose mission is to plan, regulate and control the management of land transport, traffic and road safety in the province. Therefore, the professionals that make up the work team of the institution work under pressure, with high levels of stress if it is considered that more and more, there is greater demand for tasks. In this institution, the number of diseases and symptoms due to work stress is high, as a result of work overload. A cross-sectional correlational study was conducted to know the relationship between work stress and psychosocial risks, applying tests to a population of 50 employees, concluding that if there is a relationship between the variables and that psychosocial risks influence the generation of stress in the workers of “Agencia Nacional de Tránsito”, of Cotopaxi province. Because 50% of the respondents said that they suffer from work stress, considering that they work under pressure and their labor rights are not respected and that they are related to the psychosocial risks that appear in them. Measures and recommendations are proposed to contribute to the reduction of these labor problems, which are competences of human talent management.The alternative solutions for stress, currently, not only involves medicine, it is also about taking measures of prevention and awareness to the staff, on how to manage stress, many of the cases work stress, is also produced by the stress produced by intrafamiliar problems, for which it is essential to carry out a periodic evaluation on the situation of each collaborator and focus on the immediate solution, before finding irreversible results.