El síndrome de Burnout y el compromiso organizacional en el personal administrativo en los centros de Educación Superior

Abstract

The topic of the investigative work is the burnout syndrome and the organizational commitment of the administrative staff from the higher education centers, the main objective is to know how work wear affects the commitment of the administrative staff in their organizations, for which proceeded to obtain primary and secondary information through information collection instruments such as Maslach and Jackson burnout syndrome questionnaire (MBI), and the Meyer & Allen questionnaire to measure the level of commitment that administrative staff have with the institutions where they work, the data was obtained in the universities of Ambato, from the same information obtained an exploratory factor analysis was carried out, analyzing the main components from which the most relevant ones were chosen and with this the Pearson statistic was applied to check the existing correlation between the variables, reaching a positive media correlation showing that there is a correlation between the variables, for which reason the null hypothesis was rejected to give place to the proposal that has been the possible solution to the problem investigated.