Gestión por Procesos en el Sector del Calzado de la Zona 3

Abstract

The Footwear Sector, which is located in Planning Zone 3, is considered a key factor as an economic power that counts the region and the country, as it contributes greatly to the production of Ecuadorian footwear. This industry is made up of companies of all levels that develop their production functions within the provinces that are part of the sector, which is composed of the provinces of Cotopaxi, Chimborazo, Tungurahua and Pastaza. Within the research parameter, the "Panamanian Footwear Company", the same company that was born 18 years ago, has been integrated in order to produce footwear in an efficient, reliable and durable way. The present research work has focused on an extensive analysis of the internal and external environment of footwear companies that are part of the identified area, in order to respond to the need for the creation of Process Management that allows the efficient Performance of production processes to increase productivity in footwear companies. The results demonstrate the need for Process Management based on process characterization, where technical procedures and processes are identified in a standardized way that allow better allocation of resources and consistent management throughout the different functions performed in The organization generating high levels of productivity. Thus the proposal of the investigation directed us to the elaboration of the map of processes together with the individual characterization of the same ones, where, the information necessary for the correct production process of the footwear is evidenced, being this one socialized to the personnel of the company with The purpose of increasing the productivity of the Panama Footwear Company.