Implementación de un modelo de estructuras organizacionales en el sector ferretero de la ciudad de Ambato. Caso de estudio: Empresa FREVIUNO Cía. Ltda.

Abstract

FREVIUNO hardware and its owners, the Freire Villalba family, are united under the figure of a limited company, constituting a "construction supermarket", was inaugurated in February 2015, dedicated to the commercialization of construction materials from sand, cement And gravel to the last in faucets and other finishes, during this time has had a great growth and welcome, within the province of Tungurahua. The development of this research work is focused on the Implementation of a Model of Organizational Structures in the hardware sector in order to have an adequate development of the activities and tasks of the staff, so that this is reflected in the quality of the service To achieve the satisfaction of the client's needs; To be on par with the competition and thus achieve a competitive advantage, achieving recognition and prestige at the national level. The results of the research, which was applied to the managers of 35 companies in the city of Ambato, revealed that most of them do not manage an appropriate administration under the organizational structure guide, making compliance with Difficult to achieve. The present research proposes the application of a model of organizational structure, based on the functional structure or of Taylor, in order to generate a series of parameters that help the business development of the companies of the city of Ambato, and specifically The Company FREVIUNO Cía. Ltda.