La gestión del conocimiento y su incidencia en la continuidad de las empresas familiares artesanales del sector curtiembre de la ciudad de Ambato.

Abstract

The main objective of the research is to determine how knowledge management affects the continuity of craft industries in the tannery sector of the city of Ambato, the methodology used has a qualitative and quantitative approach because statistical analysis was achieved determine the interrelation of the variables studied which allowed making proposals that contribute to the strengthening of the tannery artisanal sector, and a field research mode and bibliographic documentary, and a survey of 29 questions that were structured to be answered by a sample was used of 20 Craftsmen Qualified by the National Board of Defense of the Artisan, owners of family businesses, data that were graphed, tabulated, analyzed and interpreted in such a way that it was identified that knowledge management is not applied in family businesses to have continuity, the most important thing for In order to verify that the instrument was validated, the Crombach Alpha check method was used. After conducting all the research, it was determined that the artisan family businesses of the tannery sector do not take continuity into account, there are no processes to select the possible successor, they do not use a model or strategies to adequately manage the information and give it an appropriate treatment to knowledge the management.