Diseño de un Plan para implemetación de un Sistema integrado de gestión de calidad, medio ambiente y seguridad en la empresa de productos lácteos El Toril

Abstract

In order to develop the necessary processes for the implementation of an integrated management system within the EL TORIL Dairy industry, an initial diagnosis was made of compliance with ISO 9001: 2008, 14001: 2004 and 18001: 2007 requirements general for competition and improvement of each industrial level. In the same way we worked with the comparison between standards giving a result of links between the regulations, the same that is used to measure the quality in the work environment, the right environment and employee health. Based on the diagnosis obtained to the three regulations, we worked on the design of a plan for their respective implementation, so the points to improve are: policy and quality objectives, design and preparation of documentation, and the audit plan, which allowed to improve the management of the company EL TORIL dairy products. The dairy company EL TORIL considers that it is indispensable to carry out activities that guarantee the adequate performance of the company, which will be reflected in the quality of service offered to the customer, and continuous improvement.