Los procesos de selección de personal y el índice de rotación caso Cooperativa de Ahorro y Crédito Chibuleo de la Ciudad de Ambato

Abstract

The Chibuleo Savings and Credit Cooperative is a financial institution dedicated to the provision of financial services to the sectors not served by the traditional banks and mainly the indigenous sector of Tungurahua. It also provides opportunities to all partners and clients in the sector of popular and solidarity economy, through financial services with a focus on quality, timeliness and financial and social profitability, committed to the socio-economic development of the province. For this reason the present research work has focused on carrying out an extensive study of the personnel working within the company in order to establish personnel selection processes and thus improve the turnover rate so that each vacancy is occupied by highly qualified professionals Trained and qualified. The data provided in the field investigation indicate that the Chibuleo COAC does not have a personnel selection process, which is in accordance with the established by the control body, however, there is a personnel selection process based on Normative and internal politics. All of these antecedents have helped us to establish a process for personnel selection based on processes accredited by specialized bodies in the area, as well as the formation of a contracting committee within the Chibuleo COAC, in order to contract To the best people, as well as accounting for the discrimination index, which the institution possesses due to the organizational culture and its philosophy.