Modelo de Gestión Administrativa para el sector de Juntas Administradoras de Agua Potable y Saneamiento del Cantón Ambato

Abstract

The Managing Boards of Drinking Water and Sanitation are nonprofit community organizations whose purpose is to provide the public service of drinking water and sanitation. Its actions are based on criteria of equity, solidarity, interculturality, economic efficiency, sustainability of water resources, quality in the provision of services and in the distribution of water. Negative consequences have been identified in the performance and development of service delivery and decision making, hampering the development of new approaches such as teamwork methodologies, retaining inefficient systems that restrict tasks, responsibilities and the way of choosing Managers, lack of communication, norms as policies for the implementation of strategic planning and an appropriate administrative process to process and use information, where the community needs it. The method used to obtain information was the interview and the survey, which contributed with the data needed to approach an alternative solution, as an end point proposes an Administrative Management Model that responds to social demand, with An integral vision to contribute to the improvement, and integration of objectives, plans and actions. As an alternative solution, an Administrative Management Model is proposed that responds to the social demand, with an integral vision to generate the participation and management on the Administrative Boards of Drinking Water and Sanitation of the canton Ambato, giving a periodic follow-up for the improvement, and Integration of objectives plans and actions.