“CAPACITACIÓN Y EL SERVICIO AL CLIENTE DE LA COOPERATIVA DE TRANSPORTE EN CAMIONETAS “SAN ISIDRO””.

Abstract

This research work was conducted in the Cooperative transport trucks "San Isidro" with S. Reason determine the shortcomings and the need for training of members of the cooperative, to which it Handling a survey and to obtain information About the subject relevant. Information is obtained and the process statistically S. para determine if the hypothesis Valid time. After verifying the hypothesis just I took the proposition belong Conclusions and Recommendation in order to find solutions to the Potential Problem. He came to the conclusion Create a training guide as a proposal, Aiming the sea based on paragraph conduct training over any kind Wishing Both executives and partners of the cooperative, with this and evaluate v Improve Performance of work performance.