El nivel motivacional y la satisfacción laboral de los profesionales en los servicios de rehabilitación física de Tungurahua

Abstract

The objective of the present investigation was to analyze the motivational level and the professional satisfaction of the specialists in the physical rehabilitation services of Tungurahua. The purpose of the investigation was to know the motivational level of rehabilitation professionals and the way how this level influences job satisfaction and their work environment. The type of study was descriptive, with a quantitative approach. The questionnaire adapted to job satisfaction was applied by the author based on the validated SERVQUAL models used for the measurement of the motivational level and its relation with job satisfaction to evaluate the quality of service, through which it was possible to collect information about the problem raised and therefore to be able to apply solutions to the problem exposed, and obtaining statistical data that show real percentages. This investigation was done through a survey applied to professionals in the Rehabilitation services. Physiotherapists with a low motivation level will cause a deficient job satisfaction to perform their activities, it can be added that a large percentage of people working in the Physical Rehabilitation Services in Tungurahua do not have a good relationship with their co-workers causing a bad working environment, because they do not interact properly.