La Comunicación interna y su incidencia en la Productividad de la Cooperativa de Ahorro, Crédito y Vivienda La Merced Ltda., en la ciudad de Ambato.

Abstract

The Cooperative of Saving and Credit La Merced Ltda., Ambato's city, from his beginnings it has devoted itself to offer services of saving and credit, the same ones that great acceptance has in the population already be in the different areas and social groups since they are: men, women, children. This research project was proposed in order to thoroughly study the existing problems and provide timely and adequate solution without communication because we can not set us on the same address. Undifferentiated economic levels of people whether they are in medium and high The information obtained in the field investigation reveals that the communication between employer and employees is very weak what it has caused understood villains and that little by little deteriorates the teamwork and affects in the performance of the personnel. It is for this reason that the present work of investigation has focused in realizing a wide analysis, and the reality of his environment, with the intention of establishing a plan of training, putting the necessary tools in order that the labor policies are of easy understanding; in order that it does not affect the performance of the internal personnel and difficulty does not exist in fulfilling them in order that the worker develops his potential and contributes with the growth of the Company. Due to this study, the investigation focused on the development of the plan of training directed the clerical staff and employees of the Cooperative of Saving and Credit La Merced Ltda.